Collections Coordinator

At Mayer LLP, we believe in doing law differently - with collaboration, innovation and determination at the core. Founded by a team of experienced, entrepreneurial attorneys, we’ve built a firm where client interests come first and teamwork drives results. With a Southwest regional footprint spanning Texas, New Mexico and Arkansas and a breadth of practice areas including corporate & securities, litigation, real estate, tax, labor & employment, healthcare and immigration, we serve clients ranging from start-ups to Fortune 500 companies across industries. If you thrive in a dynamic, growth-minded environment where your contribution directly matters and you’ll work alongside skilled professionals focused on achieving business-driven legal solutions, Mayer is where you can make an impact.

Responsibilities

• Partner with attorneys on collection efforts while maintaining client relationships
• Contact clients regarding past due accounts until payment is received
• Document client activity/communications
• Monitor accounts receivable for disputed line items
• Prepare and submit appeals to clients, ensuring all appeals are responded to by client deadlines
• Work with billing coordinators to ensure bills are sent according to client requirements
• Review and track appeals, respond to appeals, and make recommendations for how to improve the appeals process
• Communicate with attorneys, paralegals, secretaries, clients, and staff, to ensure that the appeals process runs efficiently and effectively
• Assist Billing team as needed
• Other duties as assigned

Experience

• Minimum of 2 years of billing experience in a professional services environment
• Prior legal billing experience, particularly in a large firm billing for multiple attorneys, is preferred
• Proficiency in legal billing software, with a preference for Coyote Analytics
• Strong proficiency in Outlook, Word, and Excel
• Excellent problem-solving abilities, with the capability to quickly identify and resolve issues
• Understanding of general accounting concepts
• Excellent communication skills and the ability to work effectively with personnel at all levels via phone and email
• Attention to detail and a commitment to maintaining accuracy
• Collaborate and change Timekeeper Issue with Rate Structure Changes
• Send, Receive, Edit and Train on Prebills for the attorneys
• Understanding Client Guidelines with UTBMS Task, Expense and Fee Codes
• Ensure that task codes used for each billing entry come from the UTBMS code set for the relevant practice area

Technology

Mayer LLP has implemented the following technology platforms:

• Westlaw
• Harvey AI
• Coyote
• PointOne
• iManage

Benefits

• Full suite of health/dental/vision benefits that go into effect the 1st of the month after an employee starts with the firm
• 10 company holidays + 4 early release days
• 16 PTO days
• 401k + firm match based on previous year revenue. Historically we have matched 25% up to 6% of the employee contribution
• Discretionary year end bonus
• Employee referral bonus ($2000 - $4000)