# Customer Support Specialist

Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations. We are looking for a Customer Support Specialist to join the growing support team of our web-based entertainment project. The CS team is a rapidly growing team made up of passionate people from diverse backgrounds and cultures, whose main goal is simple: a clean & safe platform. The team works 24/7 in the shift rotation of 9 hours to eliminate any kind of harm to ensure positive user experience. The company offers an excellent working environment, a competitive remuneration package, and the chance to work for a developing international company. Job Responsibilities Handle and resolve customer complaints providing the best customer experience. Investigate complaints, troubleshoot issues and identify trending problems. Report bugs to the technical team. Requirements 1+ year experience as a Customer Support Specialist (сhats, emails, tickets). Ability to work morning, day and night shifts. Very good English skill

- **Id**: 1086571
- **Url**: <https://alion.io/job/mayflower-customer-support-specialist>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Locations**: Limassol, Cyprus
- **Countries**: CY
- **Hiring countries**: CY
- **Hiring countries total**: 1
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-21T08:18:44Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-09T15:36:28Z
- **Board verified**: yes
- **Days open**: 49
- **Description format**: text
- **Description chars**: 2312
- **Description truncated**: no
- **Benefits**: Home office, Sports activities
- **Relocation offered**: no

## Company

- **Id**: 6026
- **Name**: Mayflower
- **Domain**: mayflower.work
- **Url**: <https://alion.io/company/mayflower>
- **Is staffing agency**: yes
- **Employer type**: agency
- **Is intermediary**: no
- **Ats vendor**: Recruitee

### Truth index

- **Grade**: B
- **Score**: 81
- **Open postings**: 8
- **Ghost share**: 0
- **Stale share**: 0.75
- **Repost share**: 0
- **Time to fill p50 days**: 48
- **Computed at**: 2026-11-09T06:03:00Z

## Salary estimate

- **Min usd**: 19500
- **Max usd**: 41000
- **Period**: year
- **Method**: global_role_cell_scaled_by_country
- **Sample n**: 1374

## Technologies

- **Intercom** — Optional: no
- **Zendesk** — Optional: no

## Trust

- **Level**: ok
- **Repost count**: 1
- **Days open**: 48

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Cyprus** — Iso: CY; Kind: country

## Lifecycle

- Event: open; At: 2026-09-21T09:47:31Z
- Event: close; At: 2026-10-06T09:58:17Z
- Event: reopen; At: 2026-11-06T14:44:28Z

## Liveness

- **Score**: 26
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.469
- **P room**: 0.55
- **Age days**: 48
- **Expected fill days**: 48
- **Reasons**: conf:0, agency, velocity, win:tail, comp:junior
- **Computed at**: 2026-11-09T06:03:00Z

---
[Page](https://alion.io/job/mayflower-customer-support-specialist) · [JSON](https://alion.io/job/mayflower-customer-support-specialist.json)

Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.