{"id":3483475,"url":"https://alion.io/job/mazda-usa-region-operations-specialist-2","title":"Region Operations Specialist","company":{"id":1773247,"name":"Mazda USA","domain":"mazdausa.com","url":"https://alion.io/company/mazdausa-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Parsippany, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":62000,"max":89825,"currency":"USD","period":"year","gross":null,"usd_annual":89825},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"SAP BusinessObjects","optional":false}],"status":"live","first_seen_at":"2026-10-29T20:54:29Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-05T03:02:14Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Description\nDay-to-day support of regional field operations team and management of dealer facing regional administrative functions, inclusive of DDO/Inventory/Vehicle logistics, MBEP/MCVP/ABP, Vehicle Incentives and Aftersales Operations. The Regional Ops Specialists would also be responsible for answering inquiries from dealers on policies, procedures and processes, inclusive of warranty questions, labor rate and parts markup increases, while providing an exceptional level of service to the Mazda dealer network. These positions successfully collaborate with region leadership and field team to identify opportunities to optimize dealer performance, spearhead program administration, analyze and report on key metrics, manage department budget, and ensure effective communications between management, field, and dealers.Communication Support 30%\nDevelop regular Region to Dealer communications for respective assigned area: Aftersales, Incentives, Sales Planning, Parts Sales or Mazda Program Generalist. \nManage proper messaging, timing, activities, and effective administration of assigned area.\nDevelop regular Region to Field communications of out-of-line conditions and recommended actions.\nPerformance Management 30%\nProgram and performance monitoring of Regional Operations initiatives that focus on/measure dealer performance and business planning. \nIntegrate and support national, regional, district plans and initiatives.\nProject Management 30%\nAssist annual, quarterly, and monthly regional projects. Establish and maintain ad hoc analysis, tracking, and reporting of project progress, completion, and review. \nIncorporate BO data into actionable information (Excel, PowerPoint, etc.), develop presentations, and present findings.\nRegion champion of Business Objects/Oracle software tools. Lead regional research efforts, data analysis and dissemination.\nBudget Management 10%\nMonitor, track, and reconcile department budgets.\nAssist Department Manager as needed for budget analysis.\nQualifications and Other Requirements:\nEducation (Minimum):\nBachelor’s degree in in Business, Marketing, Finance or related field, or equivalent combination of education, training and work experience.\nExperience:\nPrior work experience in a customer facing role or internship preferred.\nExperience in a sales related role using a consultative approach.\nPreferred, but not required:\nUnderstanding of automotive mechanics and industry terminology.\nExperience with an automotive OEM in a corporate, region or field role with understanding of an OEM/dealership relationship.\nAutomotive or relevant industry experience in fixed operations, i.e. experience in a service or parts related role working for a repair shop, parts store, parts or accessories supplier, etc. \nProven track record in the following:\nAbility to produce timely deliverables and manage multiple and shifting priorities in a dynamic environment with sound judgment and clear reasoning.\nKnowledge/Skills/Abilities:\nMust be analytical and a problem solver with the ability to identify problems and/or cause-effect relationships; identify key issues; secure relevant information from all appropriate sources; identify possible root causes of problems and develop and implement corrective actions for resolution.\nWell-balanced interpersonal skills; must be able to clearly and effectively communicate both orally and in writing, using good grammatical form, both in general correspondence, as well as on technical issues.\nMust be able to establish and maintain effective working relationships with all levels of management, dealers, field staff, corporate staff and vendors.\nMust consistently maintain a professional and respectful demeanor/attitude; work effectively with team/work group, as well as with other departments and/or outside contractors/ clients/vendors.\nMust consistently adhere to MNAO’s policies and procedures and be a positive example for others by demonstrating the Company’s core competencies.\nAdvanced knowledge of Microsoft Office and computer literacy with spreadsheets, word processing and business systems (e.g. Excel, Word, PowerPoint, and Outlook). \nCritical thinking, attention to details, accuracy and data integrity is required.\nStrong organizational skills and the ability to prioritize tasks are essential.\nSelf-motivated and capable of working with minimal supervision and/or direction.\nTravel\nRequired? Yes\nIf yes, please indicate frequency required: 1- 4 times per year\nWillingness to relocate within the United States.\nWorking Conditions:\nA satisfactory driving record as determined by the Company and a current, valid State driver's license are required.\nLast review date: 02/2021\nPay Range\n$62,000.00 - $89,825.00Salary to be determined by education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.\nLearn more about MNAO’s comprehensive benefits package here","description_format":"text","description_chars":4924,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Automotive Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-29T20:54:29Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.582,"p_room":0.578,"age_days":6,"expected_fill_days":5,"reasons":["conf:2","win:tail"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":89825,"is_top_pay":false},"html_url":"https://alion.io/job/mazda-usa-region-operations-specialist-2","json_url":"https://alion.io/job/mazda-usa-region-operations-specialist-2.json","meta":{"generated_at":"2026-11-05T09:44:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12429,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1773247},"rest":"https://alion.io/mcp/rest/get_company?id=1773247"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmazda-usa-region-operations-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmazda-usa-region-operations-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmazda-usa-region-operations-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mazda-usa-region-operations-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmazda-usa-region-operations-specialist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3483475}},{"tool":"search_jobs","arguments":{"company":"mazdausa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3483475},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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