{"id":1351022,"url":"https://alion.io/job/mazda-usa-specialist-logistics-quality","title":"Specialist, Logistics Quality","company":{"id":1773247,"name":"Mazda USA","domain":"mazdausa.com","url":"https://alion.io/company/mazdausa-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tacoma, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":69400,"max":100600,"currency":"USD","period":"year","gross":null,"usd_annual":100600},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-07-09T00:00:00Z","employer_posted_date":"2026-07-09","last_verified_at":"2026-10-22T01:36:59Z","board_verified":true,"closed_at":null,"days_open":105,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":105},"description":"Job Description\nThe Logistics Quality Specialist (LQS) is responsible for Logistics Quality Assurance (LQA) within their assigned logistics pipeline of the Vehicle Operations network, operations on-site at a designated port. This role ensures compliance with LQA and industry standards (e.g. AIAG, AAR) across Vessel, Port, Truck, and Rail operations by implementing, analyzing, and continuously improving quality processes. Using Quality Assurance and LEAN methodologies, the LQS drives performance against KPIs, optimizes throughput, and supports the achievement of retail-sales objectives.The role conducts LQA audits, facilities root-cause analysis and provides corrective action to achieve sustainable improvements. Compile and analyze quality and claims data, applying statistical and analytical methods to validate results. Acting as the Voice-of-Quality, the LQS collaborates with internal teams and external vendors, partnering with stakeholders across Port Operations, Transportation Management and LQA to maintain consistent, high-quality standards throughout the logistics pipeline.Major Responsibilities\n(35%) Quality AdministrationCollaborate with vehicle quality engineering, supplier quality assurance, accessory engineering, local Port Operations, local Port/Vessel/Truck/Rail vendors, and other departments to investigate quality concerns and implement corrective action and preventive actions within the local Port facility and Transportation pipeline.\nAnalyze and report local Transportation pipeline quality data (inspection, claims, warranty, field data, etc.) to identify any trends and implement quality improvements.\nAudit stop ship/reworks repair process at the local Port; develop containment and damage prevention plans with support from Port Operations, management, Technical Services (TSD), MC, and any other relevant teams to ensure repair of all affected units.\nCoordinate local quality performance reviews and improvement initiatives with vendors and internal teams; present finding and implement corrective actions to enhance quality outcomes.\nFacilitate the application of LEAN concepts and engineering principles at the local Port and across the Transportation pipeline, including Kaizen activities aimed at improving logistics quality.\nConduct Gemba reviews at the local port, assessing installation, operations, processes, tools, equipment, and facilities for improvement and countermeasure.\nCommunicate effectively with management and vehicle operations teams to support quality initiatives that meet U.S. customer expectations.\nProvide training and guidance to improve quality, LEAN initiatives, engineering principles and vehicle flow efficiency.\nFacilitate quality improvement strategies and activities with local Port Operations and vendors to ensure quality standards, including FQIR process for the Port and Transportation pipeline.\nServe as backup for local Port Manager functions during absences or when additional support is required.\n\n(30%) Quality Audits & AssurancePerform local Port and Transportation pipeline audit process, recording and reporting findings.\nApply engineering methods to investigate quality concerns and implement effective countermeasures.\nDocument and track quality concerns through countermeasure process to ensure effective resolution by established KPIs.\nAnalyze and report audit data for review with LQA Management, Port Operations, and Port/Vessel/Truck/Rail vendors.\nConduct regular trend analysis on audit data to develop and implement countermeasures and improvement projects with processor and carriers.\nSupport annual Corporate audits and facilitate 8D process with Port Operations and vendors.\nPerform root cause analysis for internal and external concerns, including 8D investigations, PCRs, FQIRs, countermeasures. Ensure investigations, containment, and corrective actions meet established timelines.\nIssue reports, and communications to teams and management ensuring to ensure completed vehicle quality standards are maintained.\nIssue FQIRS/PCRs and investigate vehicle, accessory part or process-related concerns; collaborate with teams to implement both short-term and long-term corrective actions.\nIssue Field Damage Reports (FDR) to communicate concerns, classify vehicle based on damages and coordinate investigations to determine cause and implement preventive measures.\nProvide quality buy-off for repairs to ensure quality standards are upheld.\nSupport time study analysis, from data gathering to process confirmations.\n\n(20%) Accessory Parts & InstallationAnalyze accessory quality standards by inspecting and monitoring local Port contractors’ installations to ensure conformance with operational and appearance specifications.\nEnsure compliance with quality standards and best practices to improve safety, efficiency, quality, and cost effectiveness.\nCollaborate with accessory engineering, vehicle operations, parts supply chain and supplier quality groups to investigate accessory part concerns; issue countermeasure requests and confirm corrective actions\nCoordinate accessory parts availability to meet daily production needs, including ordering, processing shipments, resolving issues, and ensuring accurate inventory records in parts system.\n\n(15%) Claims Processing · Approve Vessel Survey claims and confirm processor only submit repairs listed on the survey.\n· Ensure all Claim KPIs are met, including timely processing by contractors.\n· Provide MDV classification for vehicles damaged at the local Port and within the Transportation Pipeline.\n· Analyze and report claims data to identify trends, implement countermeasures, and initiate improvement projects with processors and carriers.\n· Report accessory parts shortages, delivery discrepancies, or damages to the Corporate Parts Departments; facilitate parts transportation claims from insurance to closures and ensure proper disposition. \n\nPerform other duties as assigned\nComply with all policies and standards\nThe preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job\n Work Experience3+ years experience utilizing quality tools and techniques for process improvementrequired\n\n3+ years experience in quality control techniques and statistical analysis required\n1+ year experience with Quality Systems and Lean Manufacturing practices and methodologies (e.g., 8D, DMAIC, PDCA, 6M, 5 why’s) required\n Transportation experience, specifically in maritime/port, rail yard, or truck yard operations preferred\n Experience in the Automotive/OEM industry preferred\nEducation\nHigh School Diploma or General Education Degree (HS/GED) Required \nAssociate Degree in Arts/Sciences (AA/AS) Industrial Engineering Preferred \nAssociate Degree in Arts/Sciences (AA/AS) Logistics Management Preferred \nBachelor Degree in Arts/Sciences (BA/BS) Industrial Engineering Preferred \nBachelor Degree in Arts/Sciences (BA/BS) Logistics Management Preferred \nLicenses and Certifications\nCertified Six Sigma Green Belt (CSSGB) - American Society for Quality (ASQ) and International Association for Six Sigma Certification (IASSC) Preferred within 1 Year \nKnowledge, Skills, Abilities\nKnowledge of automotive functions, technology, and quality control techniques (Developing-Intermediate)\nAbility to operate motor vehicles with both manual and automatic transmissions. (Intermediate-Advanced)\nStrong organizational skills with the ability to prioritize and complete tasks to meet established standards and deadlines; skilled in resource coordination, influencing, and negotiation. (Intermediate-Advanced)\nStrong leadership, analytical, and problem-solving skills using logic, data and reasoning. (Developing-Intermediate)\nProficient in business software applications, including Microsoft Office Suite, business intelligence tools (Power BI/Oracle preferred) and QMS databases; familiarity with NHTSA requirements. (Developing-Intermediate)\nAbility to act and work independently with minimal supervision. (Intermediate-Advanced)\nPhysical Demands\nStationary Position/Standing: Constantly\nMove/Traverse: Constantly\nTransport/Lifting: Constantly\nTransport/Carrying: Constantly\nExerting Force/Pushing: Constantly\nExerting Force/Pulling: Constantly\nAscend/Descend: Constantly\nBalancing: Constantly\nPosition Self/Stooping: Constantly\nReaching: Constantly\nHandling: Constantly\nGrasping: Constantly\nFeeling: Constantly\nCommunicate/Talking: Constantly\nCommunicate/Hearing: Constantly\nRepetitive Motions: Constantly\nCoordination: Constantly\nSeeing/Observing: Constantly\nTravel Requirements\n10% Flying Domestic: Essential\nPay Range\n$69,400.00 - $100,600.00Salary to be determined by education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.\nLearn more about MNAO’s comprehensive benefits package here","description_format":"text","description_chars":9083,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics"],"lifecycle":[{"event":"open","at":"2026-09-27T18:55:10Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.394,"p_room":0.28,"age_days":105,"expected_fill_days":30,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":100600,"is_top_pay":true},"html_url":"https://alion.io/job/mazda-usa-specialist-logistics-quality","json_url":"https://alion.io/job/mazda-usa-specialist-logistics-quality.json","meta":{"generated_at":"2026-10-22T10:53:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8373,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1773247},"rest":"https://alion.io/mcp/rest/get_company?id=1773247"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmazda-usa-specialist-logistics-quality"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmazda-usa-specialist-logistics-quality"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmazda-usa-specialist-logistics-quality"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mazda-usa-specialist-logistics-quality\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmazda-usa-specialist-logistics-quality"}]}