{"id":4148887,"url":"https://alion.io/job/mbc-group-salesforce-developer","title":"Salesforce Developer","company":{"id":446526,"name":"MBC Group","domain":"mbc.net","url":"https://alion.io/company/mbc-6","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":true},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-09-29T07:57:21Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-11-12T08:24:13Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":44},"description":"Responsibilities:\n· Administer, configure and develop customized Salesforce and Sprinklr solutions, scripts and configuration files\n· Gather business requirements and translate them into scalable CRM/CX solutions.\n· Manage CRM enhancements, automation, workflows, integrations and system testing.\n· Collaborate with Technology, Product, Data, Operations and vendors on CRM initiatives.\n· Identify opportunities to automate manual processes and improve customer journeys.\n· Support and continuously optimize self-service solutions to increase the self-service adoption and resolution rates.\n· Develop dashboards and reports to monitor Customer Excellence and operational performance.\n· Analyze customer and operational data to identify trends and improvement opportunities.\n· Contribute to wider Customer Excellence projects and continuous improvement initiatives.\n· Manage priorities, timelines and delivery of CRM projects\n· Manage CRM user access throughout the employee lifecycle, including onboarding, role/profile assignment, access requirements, changes and offboarding.\nExperience & Requirements:\n5+ years of relevant experience in Salesforce development and scripting, understanding Sprinklr & Salesforce integrations points, tech stack with a technical background.\nExcellent English language skills are required (verbal & written), Arabic is a plus.\nExperience with A/B testing tools and techniques and Google Analytics.\nExcellent MS Office skills (Excel, PPT, Word, Visio, etc.).\nExperience in CRM automation like Salesforce, Sprinklr and API integration testing.\nStrong analytical skills and Big-data intelligence to build a robust reporting system for big operations.\nExcellent attention to detail with strong organizational skills.\nExperience in Customer Support process optimization and working in accordance with the given performance metrics within the function.","description_format":"text","description_chars":1878,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadcasting","Radio","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-11-12T08:24:13Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.736,"p_room":0.55,"age_days":44,"expected_fill_days":30,"reasons":["conf:2","win:tail"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/mbc-group-salesforce-developer","json_url":"https://alion.io/job/mbc-group-salesforce-developer.json","meta":{"generated_at":"2026-11-12T14:55:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31093,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":446526},"rest":"https://alion.io/mcp/rest/get_company?id=446526"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmbc-group-salesforce-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmbc-group-salesforce-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmbc-group-salesforce-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mbc-group-salesforce-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmbc-group-salesforce-developer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4148887}},{"tool":"search_jobs","arguments":{"company":"mbc.net","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4148887},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}