In-station and On-platform Customer Service Associates
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Salary
$54k per year
Location
In office (Boston)
Employment
Full-Time
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Public transit in the Greater Boston region. Routes, schedules, trip planner, fares, service alerts, real-time updates, and general information.
In-station and On-platform Customer Service Associates
Starting rate: $27.80/hour
As a fully on-site member of our Keolis MBTA Commuter Rail team, you’ll be on your feet in stations and on platforms, giving real-time travel information, directing crowds, supporting during delays and special events, and keeping passengers moving safely in all types of weather. You’ll also handle fare questions, basic ticket sales support, and lost-and-found interactions alongside station and operations staff.
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