{"id":3365613,"url":"https://alion.io/job/mcarthurglen-group-facilities-manager-2","title":"Facilities Manager","company":{"id":1807233,"name":"McArthurGlen Group","domain":"mcarthurglen.com","url":"https://alion.io/company/mcarthurglen","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cannock, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":60000,"currency":"GBP","period":"year","gross":null,"usd_annual":79847},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-27T13:55:27Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-03T15:06:40Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.\n Behind every great retail experience is a centre that runs seamlessly. As our Facilities Manager at West Midlands Designer Outlet, you’ll make that happen, keeping our environment safe, welcoming and maintained to the highest standards.\nReporting to the Centre Manager, you’ll combine hands-on operational problem-solving with longer-term planning, working closely with our brand partners, contractors and centre team. From maintenance and improvement projects to sustainability initiatives, your work will make a visible difference every day.\nWhat you’ll do\nKeep the centre running smoothly: oversee maintenance, cleaning, security and landscaping, ensuring contractors deliver against agreed standards, KPIs and SLAs.\nChampion safety: proactively manage risks, support emergency preparedness and maintain compliance with relevant health, safety, fire and building regulations.\nProtect and improve our assets: manage facilities budgets, recommend investment projects and deliver improvements with a focus on quality and cost control.\nSupport our brand partners: coordinate maintenance, store openings, closures, fit-outs and refurbishments to ensure smooth transitions.\nDrive sustainable improvements: manage utilities and introduce practical initiatives that improve environmental and operational performance.\nPlay your part in centre operations: complete Duty Management training and participate in duty responsibilities as required\n Proven facilities or property services management experience in a customer-facing environment, ideally within retail or hospitality.\nRelevant health and safety qualifications, such as IOSH, NEBOSH or equivalent, alongside sound legislative knowledge.\nExperience managing contractors, budgets and projects, with the ability to balance service quality and commercial priorities.\nKnowledge of risk, security and environmental or sustainability practices.\nA proactive, practical approach-you prioritise effectively, resolve issues and follow through.\nStrong relationship-building skills, clear communication and confidence using Microsoft Office or equivalent business tools.\nMake the extraordinary possible\nThis is an opportunity to take ownership of the facilities that underpin our guest experience, build strong partnerships and turn improvement ideas into tangible results.\nAt McArthurGlen, we celebrate difference and are committed to a culture where everyone can be themselves, contribute and belong.\nReady to help create the finest retail experiences? Apply to join us at West Midlands Designer Outlet.\n Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 25%.\nWellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.\nVolunteering Days: Benefit from 2 paid volunteering days per year.\nExclusive Discounts: Access special discounts at our Designer Outlets.\nFlexible Working: Hybrid working options where possible to accommodate your needs.\nInternational Exposure: Work with colleagues across eight countries within a global organization.\nLearning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.\nValues-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.\n Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.\nAt McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.\nEven if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.\nThe compensation offered will depend on demonstrated skills, experience, and location. We believe in transparency. Our pay ranges are based on market benchmarks and internal equity, ensuring equitable compensation for equivalent skill levels across roles.\nWe're committed to creating an inclusive recruitment experience for everyone. If you need any adjustments or support during the application or interview process, please let us know. We're happy to work with you to ensure you can participate fully and showcase your skills and experience. 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