{"id":4290331,"url":"https://alion.io/job/mcbride-sales-co-manager","title":"Sales Co Manager","company":{"id":2642768,"name":"McBride","domain":"mcbride.co.uk","url":"https://alion.io/company/mcbride-co-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bonn, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T23:08:20Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T23:08:20Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.\nMain responsibilities :\nManage the Customer Service department including OTC/Customer Service & Data (5 to 10 employees)\nSet objectives for each employee in their respective jobs\nMonitor results\nDefine and monitor performance indicators for each positions\nORGANIZE :\nDefine the optimal structure in line with the department's workload\nDistribute workload equitably among all employees\nCoordinate the work of teams to achieve objectives\nAct as guarantor of continuous improvement procedures\nMonitor and ensure compliance with procedures by all employees.\nLEAD :\nEnsure that the department's strategy is in line with the S&SC manager.\nTake appropriate decisions to achieve objectives\nDefine priorities in line with activity and strategy\nAssist the team when needed\n DRIVE :\nManage the integration and training of new employees\nOrganize a regular (daily) ComCell\nConduct annual PDRs for the whole team\nCreate a pleasant working atmosphere\nPromote team skills development\nEnsure polyvalence in each role to guaranty business continuity\nTake disciplinary action when necessary\n COORDINATE :\nCoordinate team tasks with other internal departments:\n- Sales\n- R&D\n- Supply Chain\n- Operations\n- Finance ...\nEnsure a good and continuous communication with all customers in an international context.\nManaging the customer service teams in their main role and having a portfolio of customer in the same domain :\nCreating and monitoring the launch of new items following the award of contracts (Article Creation Form , Bill of Material, Good For Production , Customer Portal , Event)\nEnsuring that items are available under the conditions defined with the customer (date, launch volume, retroplanning, creation of test orders via OTC requests, customer material information feed, etc.).\nEnsuring that references are switched without being out of stock (Event, stock status, retroplanning, end-of-life file, etc.)\nOptimise product end-of-life or switches by carrying out studies to minimise component and material scrap\nTry to reuse obsolete components with the support of R&D (derogation)\nInform customers of shortages before deliveries take place and justify these shortages in order to be able to refuse penalties.\nManaging the modification of components in existing items\nManage promotions (quantities, dates) and ensure their feasibility at factory level (planning and forecasting information).\nReport important information about your customer portfolio during daily Comm Cells.\nParticipate in the daily, weekly and monthly updating and creation of Supply Chain department reports.\nEnsure the continuity of the department (backup of other functions, when applicable).\nPrivacy Statement: We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please check our Job Applicant Privacy Notice on our career opportunities page which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. 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