Senior Quality Ops Specialist

Job Overview:

The QHSES Assurance Specialist applies their conceptual QHSES Assurance knowledge with moderate guidance and direction from colleagues and leadership. They are responsible for solving a range of straightforward QHSES Assurance problems. They will be responsible for analyzing possible solutions using standard procedures and building knowledge of the company, processes, and customers. The QHSES Assurance Specialist understands key business drivers and applies this knowledge to solve problems in straightforward situations by analyzing possible solutions using technical experience, judgment, and precedents.

Key Tasks and Responsibilities:

• Verify implementation of the Project Quality Plan, procedures and contractor quality systems
• Plan and execute system and process audits and risk-based surveillance
• Review ITPs and quality records for adequacy, traceability and compliance
• Attend Contractor Kick-Off Meetings, chair Pre-Inspection Meetings and lead/participate in regular Contractor Quality Meetings
• Manage NCR/CAPA trends, action follow-up and escalation of systemic, overdue or high-risk issues
• Analyze contractor quality performance and provide concise management reporting
• Support lessons learned, continuous improvement and progressive handover readiness
• Apply the NCR/QOC lifecycle: identification, containment, disposition, technical review, root cause, corrective action, effectiveness verification and closure
• Understand ITP Hold/Witness/Review/Surveillance points, inspection notification, objective evidence, traceability and acceptance records
• Provide quality reporting covering activity, rejections, open/aged issues, trends, critical risks, actions and look-ahead
• Escalate repeat, systemic, overdue or high-risk quality issues through the EPCM quality organization
• Support punch management, progressive dossier completion and handover readiness
• Maintain professional independence and base acceptance decisions on approved requirements and objective evidence
• Coordinate effectively with Contractor, Construction, Engineering, Client Quality and discipline inspectors
• Participate in relevant Kick-Off, Pre-Inspection and recurring Contractor Quality meetings; prepare evidence and close assigned actions
• Apply a risk-based approach to critical, irreversible and high-rework activities
• Promote prevention, early intervention, lessons learned and continuous improvement
• Ensure quality records accurately represent executed work and support system completion and turnover
• Technical judgement and attention to detail
• Integrity and constructive challenge
• Clear written and verbal communication
• Problem solving and disciplined follow-up
• Ability to work in a multicultural EPCM environment

Essential Qualifications and Education:

• Bachelor’s degree in Engineering or equivalent technical degree
• Minimum 5 years of QA/QC experience on industrial EPC/EPCM construction projects
• Strong knowledge of ISO 9001, ISO 19011, ITPs, NCR/CAPA, audit principles and contractor quality management
• Demonstrated competence to plan and execute system and process audits
• Strong analytical, reporting, communication, facilitation and constructive-challenge skills
• Multidiscipline exposure across Civil, Steel Structures, E&I, Mechanical and Piping is strongly preferred

Preferred Qualifications:

• Recognized ISO 9001 Lead Auditor qualification is preferred
• IRCA-certified ISO 9001 Lead Auditor / Auditor qualification is a major advantage
• Lean Six Sigma Green Belt qualification is a major advantage
• Additional quality, auditing, root-cause analysis or continuous-improvement credentials are advantageous