{"id":2902792,"url":"https://alion.io/job/mcdonalds-manager-learning-development-north-east","title":"Manager, Learning & Development (North-East)","company":{"id":678125,"name":"McDonald's","domain":"mcdonalds.com","url":"https://alion.io/company/mcdonalds-6","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thornleigh, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":112000,"period":"year","method":"role_country_seniority_unknown","sample_n":57},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-21T23:19:51Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"McDonald’s Australia is the largest quick service restaurant operation in the country. Fondly known as “Macca's”, we have been a household name in Australia for over 50 years, we believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count! As an employer of choice winner time and time again, working with us means taking pride and having fun along the way; while growing and developing your career in a dynamic and supportive environment.\nCould you be our next Manager, Learning and Development?\nDo you care about building great people and great restaurants? Are you a leader who can inspire a team and make learning the Macca's experience? In this role, you'll lead Learning and Development for the region. You'll advise and partner with the business, and you'll be the go-to expert for all things L&D. You'll lead a large team of L&D Consultants who together will deliver high-quality training that changes behaviour and gets results in our restaurants and across the business. The role is based in NSW, with frequent travel to QLD to stay close to your team and stakeholders there.\nWhat you can expect on a day-to-day basis:\nLeading your team: Leading, coaching and developing a team of about 7 L&D Consultants, including succession and development planning\nImproving how we work: Looking for ways to change how your team's workload is managed, and help improve Scaled Services. You'll give regular feedback on service quality and fix problems early\nBuilding relationships: Building strong partnerships across the region with RDs, Sr Managers Field, McOpCo and Licensees. You'll be the main contact for strategic L&D matters and escalations\nFacilitating and presenting: Delivering restaurant and corporate training, and presenting with confidence at forums such as SLCs and field operations meetings\nCreating Macca's-only experiences: Driving engagement in events such as the Restaurant Managers Convention and the Future Leaders Conference. You'll also lead small, practical initiatives rather than large projects\nOwning the details: Managing G&A budgets and charge-outs, looking after your regional training centres, and keep L&D processes aligned to Playbooks and ANZ standards\nYour keys to success:\nYou have a proven track record of leading and developing a team of L&D professionals, and you actively support their growth.\nYou're passionate about creating engaging, high-impact learning experiences that every participant enjoys.\nYou take ownership, follow through and are accountable for results.\nYou're confident presenting to senior leaders and large groups.\nYou build trusted relationships with operational leaders, franchisees and other stakeholders across a multi-site business.\nYou have strong facilitation and communication skills, and you're comfortable using a range of training platforms and delivery methods.\nExperience with McDonald's, whether in our restaurants, the field or corporate roles, is preferred.\nRelish in the Macca's difference when you join the Golden Arches:\nCompetitive Remuneration Package. We offer a total reward package of base salary, health care, long-term incentive share program and a target incentive bonus plan.\n5 Weeks of Annual Leave. Switch off and recharge or explore your passions outside of work with an additional week of annual leave each calendar year.\nFlexible Work Environment. Our teams have embraced a hybrid working model, balancing working remotely and connecting in the office to support our people and how they best add value.\nPaid Parental Leave. We proudly support growing families with paid parental leave top-up options, helping you take the time you need while maintaining financial stability.\nBirthday & Volunteer Leave. Enjoy a day-off during your birthday month and 3 days annually to volunteer for a registered charity you are passionate about.\nModern Office with Sustainable Amenities. Newly revamped office located in Thornleigh featuring the latest technology and electric car chargers to support eco-friendly commuting.\nOngoing Professional Development. We are committed to developing our people by investing in leadership programs and free access to LinkedIn Learning.\nMacca’s Staff Discount & Retail Discounts. Enjoy discounted Macca’s at any restaurant across Australia and access to hundreds of retail discounts.\n A Fun & Vibrant Culture. Immerse yourself in local and Macca’s only events and experiences from day one of working with us. \nAt Macca’s, our doors are open to everyone, and we live by our Golden Rule: treating everyone with dignity, fairness and respect, always. We’re committed to building a safe, inclusive and welcoming workplace where everyone feels valued and empowered - it’s our people who make us Macca’s.\nAs an equal opportunity employer, we strongly encourage applications from people of all backgrounds, identities and experiences. If you have a disability, illness or injury and need adjustments during the recruitment process, we’re here to help, just reach out to start the conversation.","description_format":"text","description_chars":5058,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Hybrid work","Parental leave","Professional development"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-20T06:58:19Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.69,"p_room":0.55,"age_days":21,"expected_fill_days":20,"reasons":["conf:2","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/mcdonalds-manager-learning-development-north-east","json_url":"https://alion.io/job/mcdonalds-manager-learning-development-north-east.json","meta":{"generated_at":"2026-10-21T23:23:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33268,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678125},"rest":"https://alion.io/mcp/rest/get_company?id=678125"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmcdonalds-manager-learning-development-north-east"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmcdonalds-manager-learning-development-north-east"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmcdonalds-manager-learning-development-north-east"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mcdonalds-manager-learning-development-north-east\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmcdonalds-manager-learning-development-north-east"}]}