{"id":2902678,"url":"https://alion.io/job/mcdonalds-specialist-learning-development-delivery","title":"Specialist, Learning & Development Delivery","company":{"id":678125,"name":"McDonald's","domain":"mcdonalds.com","url":"https://alion.io/company/mcdonalds-6","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":62598,"max":78248,"currency":"USD","period":"year","gross":null,"usd_annual":78248},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-10-20T06:58:19Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-21T03:05:50Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Company Description:\nMcDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.\nAt McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.\nDepartment Overview\nThe Hamburger University Specialist supports the successful execution and delivery of Hamburger University learning experiences and represents the U.S. Learning & Development market through every interaction. This role helps ensure that HU classes, workshops, and related L&D engagements are delivered consistently, effectively, and aligned with HU brand standards, curriculum requirements, and organizational priorities. The position also serves as an HU ambassador to employees, licensees, suppliers, vendors, and internal partners.\nThe Specialist is expected to role model world-class hospitality and prioritize the learner experience, ensuring each engagement is meaningful, impactful, and reflective of the gold standard associated with Hamburger University.\nDuties\nKey Responsibilities\nResponsibilities include, but are not limited to:\nLearning Delivery and Program Execution\nSupport the planning, preparation, execution, and delivery of all HU classes, workshops, and related Learning & Development engagements representing the U.S. L&D market.\nProvide classroom, virtual, and operational support before, during, and after learning experiences.\nAssist with the delivery of learning events for employees at all levels, in both classroom and virtual formats, to create a gold-standard HU experience. \nPartner with HU facilitators and the HU Lead to monitor the quality and effectiveness of HU programs, learning materials, and the overall learner experience.\nAnticipate learner, facilitator, technology, logistics, and operational needs to support seamless program delivery.\nMaintain attention to detail across enrollment, communications, materials, room readiness, technology, attendance, evaluations, and post-program follow-up.\nProvide support for before- and after-class activities, which may occasionally require work outside traditional business hours.\nLearner Experience and Hospitality\nRole model world-class hospitality in every interaction with learners, facilitators, partners, visitors, vendors, and colleagues.\nPrioritize the learner experience when making decisions, resolving challenges, and coordinating program logistics.\nHelp create an inclusive, welcoming, and engaging learning environment in which participants feel supported and valued.\nEnsure learning experiences are meaningful, impactful, professionally executed, and consistent with HU’s gold-standard expectations.\nServe as a visible ambassador of Hamburger University for employees, licensees, suppliers, and other stakeholders\nHU Standards and Curriculum Support\nSupport the implementation of frameworks and guidelines established by the U.S. HU Lead, including HU brand standards and curriculum requirements. \nPromote consistency in the application of HU policies, standards, processes, and communications.\nServe as an HU subject-matter resource by monitoring course effectiveness and collaborating with the HU Lead and HU facilitators to identify solutions and develop or enhance learning materials.\nApply knowledge of adult learning, facilitation, presentation practices, curriculum development, and standardization to support effective learning delivery.\nStakeholder and Partner Collaboration\nBuild effective working relationships with U.S. L&D partners, HU facilitators, market leads, vendors, Workplace Solutions, and other internal departments.\nCommunicate clearly and proactively with stakeholders regarding program requirements, updates, risks, decisions, and changes.\nCollaborate across teams to coordinate resources, address operational needs, and support a consistent HU experience.\nRespond to changing priorities with composure, sound judgment, and a solution-oriented approach.\nEscalate risks appropriately while taking ownership of issues through resolution.\nWork Schedule and On-Site Expectations\nMaintain an on-site presence at least three days per week.\nWork on-site more frequently when required to support HU classes, workshops, special events, or other L&D engagements.\nMaintain flexibility to work beyond traditional business hours when needed to support classroom preparation, learner arrival, facilitator readiness, program closeout, or other before- and after-class activities.\nAdapt schedules based on class calendars, learner needs, and business priorities.\nQualifications\nRequired Qualifications and Capabilities\nHighly organized, with demonstrated ability to manage multiple priorities, details, deadlines, and stakeholders.\nSelf-starter with a proactive attitude and strong sense of ownership.\nAbility to anticipate needs, identify potential risks, and take appropriate action to prevent or minimize disruption.\nDemonstrated ability to meet deadlines and follow work through to completion.\nStrong collaboration and relationship-building skills.\nExcellent written and verbal communication skills.\nAbility to pivot quickly in response to unexpected changes or last-minute priorities.\nAbility to remain composed, focused, and solution-oriented through issue resolution.\nStrong attention to detail and commitment to quality.\nDemonstrated hospitality and learner-first mindset.\nKnowledge of facilitation, presentation practices, adult learning theory, curriculum development, and learning standardization.\nAbility to support learning experiences in both in-person and virtual environments.\nRequired Technical Skills\nProficiency or demonstrated working knowledge in:\nMicrosoft Excel\nMicrosoft PowerPoint\nMicrosoft Teams\nLearning Management Systems, or LMS platforms\nCvent\nCompensation\nBonus Eligible: Yes\nLong - Term Incentive: No\nBenefits Eligible: Yes\nSalary Range\nThe expected salary range for this role is $62,598.00 - $78,248.00 per year\nThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.\nAdditional Information:\nBenefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.\nBonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.\nMcDonald’s is an equal opportunity employer. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact . Reasonable accommodations will be determined on a case-by-case basis.\nMcDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\nNothing in this job posting or description should be construed as an offer or guarantee of employment.","description_format":"text","description_chars":8848,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-20T06:58:19Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":78248,"is_top_pay":false},"html_url":"https://alion.io/job/mcdonalds-specialist-learning-development-delivery","json_url":"https://alion.io/job/mcdonalds-specialist-learning-development-delivery.json","meta":{"generated_at":"2026-10-21T06:29:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9254,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678125},"rest":"https://alion.io/mcp/rest/get_company?id=678125"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmcdonalds-specialist-learning-development-delivery"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmcdonalds-specialist-learning-development-delivery"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmcdonalds-specialist-learning-development-delivery"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mcdonalds-specialist-learning-development-delivery\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmcdonalds-specialist-learning-development-delivery"}]}