{"id":1527923,"url":"https://alion.io/job/mcgc-technical-service-engineer","title":"Technical Service Engineer","company":{"id":1868313,"name":"Mitsubishi Chemical Group","domain":"mcgc.com","url":"https://alion.io/company/mcgc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":29,"ghost_share":0,"stale_share":0.586,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["United States"],"countries":["US"],"hiring_countries":["US","MX"],"hiring_countries_total":2,"salary":{"min":88000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-15T11:25:33Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Company:\nMitsubishi Performance Polymers DivisionJob Description:\nTechnical Service Engineer\nLocation: This is a Remote role based out of Commerce, MI. Candidate must be local to Michigan.\nTravel: Up to 50% across North America, including Mexico\nAt Mitsubishi Chemical Group (MCG), we believe that science and innovation can improve lives and create a more sustainable world. As a global leader in advanced materials and polymer solutions, our technologies touch virtually every industry - from automotive to electronics, consumer goods to medical devices.\nThe Technical Service Engineer (TSE) position provides key technical process support and bridges the gap between application development and product development functions as well as customer needs and commercial strategies for both our automotive and non-automotive businesses. The TSE is responsible for supporting the growth and development of the MCG North American businesses by providing technical assistance and innovation to customers on part design, tooling, processing and troubleshooting resolution, and materials selection utilizing the various MCG product portfolio. Support covers a variety of processing types, including injection molding, blow molding, extrusion, and other related methods.\nWhat You’ll Do\nProvide technical guidance and troubleshooting support to automotive OEMs, Tier suppliers and other key non-automotive accounts supporting MCG product portfolio.\nCollaborate with customers to identify material requirements and recommend suitable polymer solutions.\nAssist in the design and validation of polymer applications for both automotive systems ( e.g., under-the-hood, interior, exterior, and electrical components) as well as consumer, BICE or medical applications.\nSupport product trials, molding evaluations, secondary operations and performance testing.\nAnalyze failure modes and propose corrective actions, design improvements or alternative materials.\nWork closely with R&D and manufacturing teams to tailor products for specific automotive requirements and support resin approval and specification activities as required.\nDevelop and deliver technical presentations, literature, datasheets, and training materials.\nMaintain accurate records of customer interactions, process documentation, test results, and application notes.\nPartner with Sales, Marketing, and Product Management to align technical solutions with business goals.\nProvide support to ADE functions in regard to design reviews, part optimization, tool design, and mold flow analysis to ensure manufacturability and performance.\nMonitor industry trends and regulatory changes impacting automotive polymers.\nChampion safety standards and regulatory compliance, both internally and at customer sites.\nWhat You Bring\nYour background demonstrates both technical expertise and a passion for collaboration. You’re just as comfortable on the plant floor as you are in front of a customer, translating complex material science into actionable solutions.\nMinimum Qualifications:\nBachelor’s degree (highly preferred) in Polymer Science, Chemical Engineering, Materials Science, Mechanical Engineering, or a related technical field.\n3+ years of experience in technical service, application development, or product engineering within the polymer or automotive industry (required with degree).\nIn lieu of a degree, 10+ years of directly relevant experience in polymer materials, processing, or application development is required.\nWillingness to travel up to 50% to customer locations, technical centers, and conferences across North America\nWorking knowledge of CAD files, STEP models, mold flow, warpage, and shrinkage analysis.\nStrong understanding of plastic part design, processing techniques ( injection molding, blow molding, extrusion ), and resin performance characteristics in order to support customer activities.\nCustomer oriented and focus. Capability in communicating position with suggestions for changes and improvements and getting others to adopt them in difficult and challenging situations.\nFamiliarity with OEM and Tier 1/2 supplier standards and specifications, with ability to support new product approval activities.\nFacilitate proactive technical visits to customer facilities to maintain strong relationships with factory leadership.\nRespond to customer concerns or complaints, providing technical assistance in the field or virtually to support timely resolution.\nExcellent communication skills required for the following areas: verbal, technical writing, presenting, creating call reports, detailing/initiation of instructions and effective communication of product guidelines for use of our PPD resin portfolio.\nSupport product recommendations for new applications based on design and the end use requirements in balancing MCG capabilities with our customer needs. Also, develop expert resin knowledge to support formulation development for new products working in conjunction with the R&D teams.\nExperience managing multi-phase customer projects from concept through commercialization; with coordination, setting priorities and time management skills to keep them on track and meet internal/external goals.\nThe salary range for this position is $88,000-$110,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.\nCompetitive Benefits\nBenefits begin on DAY 1!\nEmployee Assistance Programs\nCurated Self-Paced Learning & Development Programs for all Employees","description_format":"text","description_chars":5793,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Advanced Materials","Materials Science & Nanotechnology"],"lifecycle":[{"event":"open","at":"2026-09-30T14:44:09Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.616,"p_room":1,"age_days":22,"expected_fill_days":75,"reasons":["conf:18","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":true},"html_url":"https://alion.io/job/mcgc-technical-service-engineer","json_url":"https://alion.io/job/mcgc-technical-service-engineer.json","meta":{"generated_at":"2026-10-16T17:46:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2534,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1868313},"rest":"https://alion.io/mcp/rest/get_company?id=1868313"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmcgc-technical-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmcgc-technical-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmcgc-technical-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mcgc-technical-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmcgc-technical-service-engineer"}]}