{"id":4293207,"url":"https://alion.io/job/mcgill-university-security-systems-consultant","title":"Security Systems Consultant","company":{"id":5757,"name":"McGill University","domain":"mcgill.ca","url":"https://alion.io/company/mcgill","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":24,"ghost_share":0,"stale_share":0.292,"repost_share":0.208,"time_to_fill_p50_days":18,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Security","role_family":"Security","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-11-13T00:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T17:38:25Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply.\nIf you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).\nPosition Summary:\nSupport the IT infrastructure with specific emphasis on Security Systems. The incumbent will work closely with clients and other IT Professionals to assess needs, design, build and test security systems using the McGill University’s standards. Other responsibilities include configuration of release packages and promotion of code between environments.\nPrimary Responsibilities:\nProvide Level 1 technical support within the ITS workflow assignments specific to Security Systems\nTroubleshoot and research resolutions for simple incidents related to Security Systems\nProvide status reports from ServiceNow and problem summaries.\nProvide technical training and mentorship to the NCS external resources\nOpening of facility work orders and appropriate follow-ups to ensure resolution.\nParticipate in software/hardware upgrades including planning, scheduling and testing.\nMaintain Security Systems inventory by ensuring minimal stock is always available and liaising with external vendors to gather quotes for the replacement of defective equipment and send for processing.\nProcess the service requests accordingly to the work-instructions and procedures for different clientele\n Review documents prepared by professionals for tender process Make recommendations to external stakeholders users as: Architects, Security consultants, MECH-Elec Engineers and explain solutions in non-technical terms. \nMeet the objectives of the unit in delivering quality and efficient customer service and assistance in a timely manner\nIdentify, isolate and communicate problems from, and to, all levels of internal service partners. Ability to be assertive and control conversations to gather relevant facts.\nVerify work with attention to detail, works independently, manage multiple priorities and operate in a fast-paced and demanding environment.\nRepresent the team in project meetings with customer and technical areas.\nKeeping abreast of new technology and best practices\nPerform other duties as assigned by manager.\nMinimum Education and Experience:\nEducation: DEC\nExperience: Three (3) years’ related experience\nOther Qualifying Skills:\nBSP certification\n· Strong technical background with ability to work in a fast-changing environment and to learn new tools/applications quickly.\nTechnical understanding of distributed computing platforms, batch processing and change control concepts.\nKeeping abreast of new technology and best practices\nDemonstrated organizational, interpersonal, communication and problem-solving skills.\nITIL concepts or similar\nWork well with minimal direct supervision\nFunctional knowledge of Security Systems, Maintenance and Repairs processes\nGood technical knowledge of IT Infrastructure systems\nKnowledge of LENEL, GENETEC and other major Security Systems software/system\nGood understanding of IP management tools such as IPAM\nBasic knowledge of concepts related to Security Systems over the network\nFunctional understanding McGill’s division 27 and division 28 standards\n· Experienced with working environments that deal with high volume of-calls and emails.\n· Strong English and French, spoken and written.\nundefined\nAdditional Information:\nAct as subject matter expert (SME) for Security Systems\nOn-call support - This requires carrying and responding to cell phone calls in a 24X7 rotating support role with call escalation and after-hours support responsibilities\nMay be required to work off-hours (based on a pre-determined schedule). As one of Montreal's Top Employers, here is what we offer:\nCompetitive benefits package (Health, Dental, Life Insurance) (if eligible)\nDefined contribution pension plan (with employer contribution up to 10%) (if eligible)\nGroup Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)\nCompetitive vacation policy\nTwo (2) personal days\nTwo (2) floating holidays\nNine (9) \"Summer Fridays\" - paid days off between the St-Jean Baptiste holiday and Labour Day\nPaid time off over the December holiday period\nTuition waiver for regular employees and their dependents\nUp to two (2) days of remote work per week where the position permits\nBefore applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.\nKnowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 2 on a scale of 0-4.\nFor a definition of our language proficiency levels, please clickhere.\nMinimum Education and Experience:\nDEC III 3 Years Related Experience /Hourly Salary:\n(MUNACA Level H) $33.05 - $40.97Hours per Week:\n33.75 (Full time)Supervisor:\nPortfolio Manager Network & TelecomPosition End Date (If applicable):\nDeadline to Apply:\nMcGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, .","description_format":"text","description_chars":6022,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Equity","Life insurance","Retirement plans"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-11-14T00:08:21Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":18,"reasons":["conf:5","velocity","win:early","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/mcgill-university-security-systems-consultant","json_url":"https://alion.io/job/mcgill-university-security-systems-consultant.json","meta":{"generated_at":"2026-11-15T00:03:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":93,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5757},"rest":"https://alion.io/mcp/rest/get_company?id=5757"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmcgill-university-security-systems-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmcgill-university-security-systems-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmcgill-university-security-systems-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mcgill-university-security-systems-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmcgill-university-security-systems-consultant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4293207}},{"tool":"search_jobs","arguments":{"company":"mcgill.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4293207},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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