Enterprise Application Implementation Manager

McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects. We take great pride in our people and their extraordinary expertise in planning, development, construction and facility management. McGough employee tenure reflects the commitment and pride we share in our work. Ask anyone who knows us - the caliber of our people sets us apart.

ENTERPRISE APPLICATION IMPLEMENTATION MANAGER

The Enterprise Applications Implementation Manager is responsible for planning, coordinating, and executing enterprise application implementations from project initiation through stabilization. Working under the direction of the Senior Manager, Enterprise Applications, this role serves as the central coordinator for implementation activities, manages project schedules and dependencies, facilitates communication across business and technical teams, and supports successful solution adoption. The role executes established deployment methodologies, governance processes, and implementation standards to deliver projects on schedule, within agreed scope, and with minimal disruption to business operations.

QUALIFICATIONS:

Required:

• Bachelor’s degree in Business, Information Technology, Project Management, Engineering, or a related field.
• Five (5) to seven (7) years of experience implementing & coordinating enterprise software implementations, technology projects, or business system deployments.
• Experience managing project schedules, milestones, risks, issues, dependencies, and implementation documentation.
• Experience coordinating enterprise software implementations involving business, IT, and vendor or implementation partners.
• Experience supporting implementation activities across multiple phases of the project lifecycle, including planning, testing, deployment, cutover, and stabilization.
• Hands-on experience supporting cloud SaaS applications and system integrations, with the ability to investigate technical issues, interpret logs and data flows, recommend & coordinate solutions with internal teams and vendors.

Preferred:

• Experience with ERP, HCM, CRM, financial, construction, or other enterprise business applications.
• Experience with SaaS or cloud-based enterprise applications and third-party implementation partners.
• Experience supporting organizational readiness, change management, user acceptance testing, training coordination, cutover planning, or post-production stabilization.
• Experience working within established project governance, software implementation, or systems development lifecycle methodologies.
• PMP, CAPM, Certified ScrumMaster (CSM), PMI-ACP, Prosci, or comparable project, Agile, or change management certification.
• Experience with project and work management platforms such as Microsoft Project, Smartsheet, Jira, Azure DevOps, or comparable tools..

Skills:

• Strong project coordination and organizational skills with the ability to manage multiple priorities, schedules, milestones, dependencies, and stakeholder groups.
• Effective facilitation and stakeholder management skills, with the ability to build alignment across business, technical, and vendor teams.
• Excellent analytical, troubleshooting, and problem-solving skills with strong attention to detail, follow-through, and sound judgment.
• Effective verbal and written communication skills, including the ability to translate technical information, project risks, and implementation impacts for technical and non-technical audiences.
• Ability to identify risks and issues, evaluate options, recommend practical solutions, and escalate significant concerns appropriately.
• Strong collaboration, relationship-building, and influencing skills, with the ability to drive accountability and progress without direct authority.
• Proficiency with Microsoft 365 applications and project or work management tools, with the ability to quickly learn enterprise applications and implementation technologies.
• Ability to maintain clear, accurate project plans, status reports, decision records, implementation logs, and other project documentation.

CORE RESPONSIBILITIES:

Implementation Planning & Coordination:

• Coordinate planning and execution activities for assigned enterprise application implementations from project initiation through stabilization.
• Develop and maintain project plans, schedules, milestones, dependencies, action items, and implementation documentation.
• Track project progress, identify potential impacts to schedule or scope, and communicate status, decisions, risks, and next steps to stakeholders.
• Coordinate cross-functional activities among business stakeholders, Product Managers, Business Analysts, technical resources, vendors, and implementation partners.
• Facilitate project meetings and working sessions, document outcomes and decisions, and coordinate follow-up activities.

Deployment & Organizational Readiness:

• Support deployment readiness planning in partnership with Product Managers, Business Analysts, and business stakeholders.
• Coordinate business readiness activities, including user acceptance testing, communications, training coordination, cutover planning, and stabilization activities.
• Facilitate deployment readiness reviews using established governance processes, readiness criteria, and implementation standards.
• Coordinate production deployment activities and support transition of implemented solutions to application support following stabilization.
• Investigate and provide solutions for technical and business blockers as encountered during the deployment.
• Track readiness actions and dependencies and communicate unresolved items to appropriate stakeholders for resolution or escalation.

Risk & Issue Management:

• Monitor project risks, issues, resource constraints, assumptions, and dependencies throughout the implementation lifecycle.
• Recommend mitigation strategies and support resolution of implementation issues through effective coordination and follow-through.
• Escalate significant project risks, resource constraints, dependencies, and implementation issues to the Senior Manager, Enterprise Applications, for prioritization and resolution.
• Maintain implementation logs, risk and issue records, decision records, and other project documentation needed to support effective governance.

Vendor & Stakeholder Coordination:

• Coordinate implementation activities with software vendors and implementation partners, including schedules, deliverables, dependencies, meetings, and follow-up actions.
• Facilitate clear, timely communication among business, IT, vendors, and implementation partners throughout the project lifecycle.
• Support alignment on project expectations, responsibilities, decisions, and next steps across participating teams.
• Support resolution of implementation issues through coordination, communication, documentation, and appropriate escalation.

Governance, Documentation & Continuous Improvement:

• Apply established deployment methodologies, templates, governance processes, and implementation standards to assigned projects.
• Maintain complete and accurate project documentation, status reporting, decision records, readiness information, and implementation artifacts.
• Identify opportunities to improve deployment processes and recommend practical enhancements within established standards and governance.
• Document and share lessons learned to support continuous improvement of future implementations and organizational knowledge.

Additional duties as assigned:

• Participate in Lean improvement efforts and workflow optimization.
• Participate in enterprise and departmental initiatives that support organizational goals and strategic priorities.
• Contribute to process improvement efforts that enhance governance, operational efficiency, and organizational effectiveness.
• Support cross-functional projects, system implementations, and organizational change management activities as assigned.
• Maintain current knowledge of governance, risk management, compliance, cybersecurity, and regulatory trends through ongoing professional development.
• Represent McGough on internal committees, working groups, or industry forums as appropriate.
• Perform other duties and responsibilities as assigned to meet evolving business and organizational needs.
• Perform project manager duties as assigned for smaller scoped initiatives.
• Other duties as assigned.

WORK ENVIRONMENT/TRAVEL:

• Office: Various jobsites and/or corporate/regional office.
• Travel: Ability to travel to project locations, including extended out-of-town assignments when required.

PHYSICAL REQUIREMENTS:

The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position involves sitting for extended periods of time at employee’s workstation and during meetings as well as while traveling, either by plane or car. Employee needs to be able to lift to 20 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and ability to distinguish between colors on graphs and charts.

Occasionally, employee will be required to visit construction job sites which may expose the employee to dirt, dust, uneven surfaces, outdoor weather conditions and extreme temperatures.

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In alignment with our commitment to pay transparency, the base salary range for this position is $130,000 to $160,000, excluding fringe benefits or potential bonuses. If you join McGough, your final base salary will be determined by several factors, including geography, location, skills, education, and experience. Furthermore, we place significant value on pay equity among our current team members as part of any final job offer.

Please note that the range provided above reflects the hiring range for this role. Hiring near the top end of this range would be atypical, as we aim to allow room for future salary growth. Additionally, McGough offers a comprehensive compensation and benefits package. This includes insurance coverage for medical, dental, vision, life, and disability. We also provide generous retirement plans, voluntary benefit plans, parental leave, substantial paid time off, and holiday pay.