{"id":2273311,"url":"https://alion.io/job/mcicontainers-sc-technical-supporter","title":"SC Technical Supporter","company":{"id":2962518,"name":"Maersk Container Industry","domain":"mcicontainers.com","url":"https://alion.io/company/mcicontainers","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Qingdao, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":814},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Modularization","optional":false}],"status":"live","first_seen_at":"2026-07-17T00:00:00Z","employer_posted_date":"2026-07-17","last_verified_at":"2026-10-12T17:56:26Z","board_verified":true,"closed_at":null,"days_open":87,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":87},"description":"Maersk Container Industry Qingdao is currently seeking a SC Technical Supporter, with reference to the Manager for Modularization and SC support.We offer you a challenging and exciting job in a well-established international company with good career opportunity and great many career paths, both for generalists and for specialists in a wide array of fields.\nKey responsibilities:\nAX system input and updating for Star Cool.\nUnderstand structure for SC products, SCI/SCU/SFI.\nCreate outstanding SC product models in EasyCreator. \nCoordinate with other depts to enrich product model BOM line with right route and location.\nCreate ECO in AX system-EC to update existing/new product configuration.\nTechnical advisor and trouble-shooter in connection with refrigeration system of SCI/SCU/SFI products.\nGive instructions and support to production dept. about the refrigeration system.\nIdentify the reason for the refrigeration system failure when occurs.\nCollect information from production dept. about refrigeration system to share with MCIT for further improvement.\nGive support to procurement and quality dept. about the parts that refrigeration system needs.\nIdentify and assist in solving technical issues in daily production and performance test for SCI/SCU/SFI products.\nIdentify and assist in solving issues of test equipment for SCI/SCU/SFI production line, like computer, HVT equipment, O2 analyzer connection, electric cabinet setting etc.\nIdentify and assist in solving issues of test equipments for other special purposes, like PTI computer, O2 cleaning equipment etc.\nIdentify and assist in solving software problems for related equipment from suppliers.\nEnsure the new firmware and new test software implementation for production.\nProvide feedback during the ECR process (Engineering Change Requests).\nReceive ECR from MCIT. \nCoordinate with related dept. to conduct tests. \nGive feedback to MCIT.\nCoordinate with related dept. to implement the ECR.\nDesign related pre-study for SCI/SCU/SFI products in connection with existing and new parts/suppliers.\nPre-study testing about new parts/ideas based on requirements from MCIT.\nFollow up test process.\nShare results and initial analysis with MCIT for further action. \nEnhance communication and cooperation between MCIQ and MCIT SC departments.\nKeep communication with MCIQ&MCIT related dept. for information sharing.\nEnhance and smooth the cooperation between MCIQ and MCIT.\nAccept ad-hoc projects or tasks as assigned by MCI Qingdao.\nWe are looking for\na candidate with\nBachelor’s degree of Thermal Energy and Power Engineering (Refrigeration direction), Engineer or similar technical education (Machinery, Electrical Automation)\nGood English communication skills (Oral and written).3-5 years working experience in refrigeration field, better to have ERP experience. Familiar with refrigeration principle and regular industry equipment. Familiar with refrigeration control logic and control system, can quickly learn to use new control system.Skillful use of office software, better with CAD software skill. Skills with analysis and investigation of a given problem (systematic approach to problem solving)Analytical, independent and constructive.\nAble to adapt to and handle short-term domestic and overseas business travel independently.\nMCIQ is located in Chengyang District, Qingdao, a renowned coastal city of eastern China. We occupy an area of more than 420,000 m2. The factory started reefer container production in 1998, reefer machine production is 2005, and now has an annual capacity of more than 45,000 reefer containers.\nWe focus on: Second to none service to the customer; Our employees; Innovation (design, processes, and materials); Sustainability (HSSE and CSR) with special focus on a safe working environment; Understanding and living our Values and Principles of Conduct.\nMaersk Container Industry is dedicated to fostering a diverse and inclusive workplace, valuing different perspectives. As an equal opportunity employer, we welcome applicants of all backgrounds. We consider qualified candidates with criminal histories in accordance with legal requirements. We are committed to accommodating your needs during the application and hiring process. If you require special assistance or accommodations to use our website, apply for a position, or perform a job, please contact us.\nVisit our website to learn more: www.mcicontainers.com","description_format":"text","description_chars":4416,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-11T08:10:28Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.362,"p_room":0.28,"age_days":87,"expected_fill_days":23,"reasons":["conf:2","win:tail","crowd:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/mcicontainers-sc-technical-supporter","json_url":"https://alion.io/job/mcicontainers-sc-technical-supporter.json","meta":{"generated_at":"2026-10-12T22:30:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36673,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2962518},"rest":"https://alion.io/mcp/rest/get_company?id=2962518"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmcicontainers-sc-technical-supporter"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmcicontainers-sc-technical-supporter"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmcicontainers-sc-technical-supporter"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mcicontainers-sc-technical-supporter\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmcicontainers-sc-technical-supporter"}]}