{"id":2948933,"url":"https://alion.io/job/mckesson-account-director","title":"Account Director","company":{"id":4393,"name":"McKesson","domain":"mckesson.com","url":"https://alion.io/company/mckesson","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":35,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":125000,"max_usd":233000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":538},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Gmail","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-20T19:25:15Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-29T05:41:24Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.\nWhat you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.\nAccount Director Job Summary:\nKey Responsibilities:\nCONTRACTUAL and FINANCIAL MANAGEMENT\nMonitors program profitability against plan on a monthly basis and prepares analysis if established thresholds are not met. \nUnderstands contractual obligations and negotiates incremental contractual arrangements after program go-live. This will include involvement with legal and regulatory leaders to ensure appropriate contractual documents are executed. \nCoordinates internal effort to produce sizing on new client initiatives and/or program expansions and delivers pricing to customer. This will include ensuring updates are documented in contract(s) and/or assisting on technical requirements. \nCUSTOMER RELATIONSHIP MANAGEMENT\nResponsible for overall customer satisfaction with Biopharma client. Acts as primary point of contact for the client related to projects and project status information. \nManages client expectations regarding the delivery of services and program performance and regularly engages customers to gauge satisfaction \nProvides customer with proactive, consultative services on process improvement opportunities, revenue generating activities and cost saving opportunities. \nResponsible for written and verbal (non-sales and non-IT specific) communication to the client. \nPrepares and delivers in collaboration with Quarterly/Monthly Business Reviews to the client on the state of their business and outlines opportunities for enhancement, growth, efficiency, etc. Additionally, highlighting program details to keep the client apprised of all key operating aspects. This may also include ad hoc client specific reporting and/or dashboards. \nPROJECT MANAGEMENT\nResponsible for interfacing with sales and the customer to clearly define project scope. Scope of work to be used for the development of a business requirement document. \nResponsible for business requirement development, keeping updated, signature execution. \nManages strategies for sub-projects for the implementation of new products, services, client initiatives and change requests according to company/client standards. \nResponsible for identifying project priorities with customers and communicating priorities to internal teams, including executive leadership. \nACCOUNT MANAGEMENT\nMaintains day-to-day customer satisfaction, typically for small to mid-size accounts, and may partner with more tenured peers to support larger accounts \nReviews all program documentation prior to production release including Business Requirement Document, Standard Operating Procedures, Work Instructions, System Requirement Documentation, and Training Materials. \nApproves project scope, business rules, and overall project release. \nEnsures client sign-off is obtained on business requirements (initial and ongoing change requests). \nMonitors monthly performance against service level agreements and develops plan for corrective action if service levels are not met. This may include working across all functional operational teams. \nServes as a point of contact for day-to-day program issues. Involves appropriate team members as needed to resolve all issues within reasonable time frames and escalates issues to the team leader as necessary. \nInteracts with all internal departments to assist as needed in providing business understanding. This may include an occasional training exercise. \nCreates the “data value story” to communicate the customer value proposition and empower decision-making/action. \nUnderstands, evaluates, and interprets data in order to accurately summarize meaning of information to the customer. This should include rationale and analysis of the impact of the data to either financials, operations, patients and/or providers. \nServes as the point of contact for CoverMyMeds and vendors associated with the Client who interact with CoverMyMeds programs. Collabroates with Account Operations and functional partners to to ensure customers are receiving needed CMM services day-to-day support. \nWORKFORCE and ADMINISTRATIVE\nMonitors all cross-functional teams tracking on customer projects. This includes escalating to leadership when necessary to ensure timelines remain on track. \nProvides status reports to ensure senior level management visibility. \nResponsible for building a positive team environment with internal and external partners. \nManages conflict resolution to ensure successful/productive projects to program operational teams. \nMinimum Requirements\nDegree or equivalent and typically requires 4+ years of relevant experience (client-facing account management and project management)\nQualifications/Critical Skills\n4+ years in business experience in Healthcare, Pharmaceutical, Program or Client Management, Finance, Operations and Distribution \nCollaborative, customer focused, and able to create visible value to client and within the organization \nProven ability to handle multiple projects toward effective solutions and according to budget and timelines \nProject management and organization skills \nUnderstanding and experience with process documentation and improvement \nAnalytical ability to take an opportunity, notice trends, research and suggest solutions to the customer. \nProven ability to develop creative solutions to complex problems by applying industry and customer knowledge coupled with sound judgment \nExperience with Microsoft Office Suite, including Visio, Outlook and Project \nIntermediate skills in Microsoft Excel, and PowerPoint \nAdditional Knowledge and Skills\nExcellent verbal and written communication skills \nAbility to develop strong team relationships and bring individuals together to focus on team goals \nEducation\n4-year degree in related field or equivalent experience preferred \nPhysical Requirements\nWorking Conditions:\nGeneral professional office environment. \n10-15% travel may be required, dependent on client demands\nWe are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.\nOur Total Target Cash (TTC) Pay Range for this position:\n$115,400 - $192,300Total Target Cash (TTC) is defined as base pay plus target incentive.\nMcKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:\nMcKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.\nMcKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.\nMcKesson job postings are posted on our career site: careers.mckesson.com.\nMcKesson is an Equal Opportunity Employer\nMcKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.\nMcKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States)  or (Canada) . Resumes or CVs submitted to this email box will not be accepted.\nJoin us at McKesson!","description_format":"text","description_chars":8928,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Pharmaceutical Distribution","Medical Equipment Distribution"],"lifecycle":[{"event":"open","at":"2026-10-20T19:25:15Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 107 · green card filings: 37","filings_12m":107,"filings_prev_12m":142,"green_card_filings_12m":37,"median_offered_wage_usd":152361,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.62,"p_room":0.9,"age_days":8,"expected_fill_days":20,"reasons":["conf:0","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/mckesson-account-director","json_url":"https://alion.io/job/mckesson-account-director.json","meta":{"generated_at":"2026-10-29T07:55:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12092,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4393},"rest":"https://alion.io/mcp/rest/get_company?id=4393"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmckesson-account-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmckesson-account-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmckesson-account-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mckesson-account-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmckesson-account-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2948933}},{"tool":"search_jobs","arguments":{"company":"mckesson.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2948933},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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