{"id":4033548,"url":"https://alion.io/job/mckesson-sr-operations-manager-sap-platform","title":"Sr. Operations Manager, SAP Platform","company":{"id":4393,"name":"McKesson","domain":"mckesson.com","url":"https://alion.io/company/mckesson","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":41,"ghost_share":0,"stale_share":0.78,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cork, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":66000,"max":110000,"currency":"EUR","period":"year","gross":null,"usd_annual":122676},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Self-Healing","optional":false},{"name":"AIOps","optional":true},{"name":"Gmail","optional":true}],"status":"live","first_seen_at":"2026-11-10T19:25:29Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T19:25:29Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.\nWhat you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.\nAbout the Role\nMcKesson is seeking a Sr. Operations Manager, SAP Platform to lead enterprise SAP operational excellence across mission-critical business platforms. This role provides strategic leadership for SAP Operations Center management, 24x7 support governance, SAP Focused Run capabilities, release management, operational monitoring, automation, and continuous improvement initiatives. The successful candidate will partner with business, technology, and vendor teams to ensure highly available, secure, scalable, and resilient SAP environments that support critical business operations.\nWhat You'll Do\nLead SAP Operations Centergovernance and oversee enterprise 24x7 support model execution across SAP landscapes.\nDrive SAP Focused Run implementation and optimization, including System Monitoring, LMDB administration, Alert Management, and Root Cause Analysis (RCA).\nChair Change Advisory Board (CAB) discussions and govern SAP release, deployment, and production change processes.\nEstablish operational KPIs, SLA reporting, executive dashboards, and service performance metrics.\nLead incident, problem, and service improvement programs to increase platform availability and operational maturity.\nDefine and execute runbook automation and self-healing operations strategies to reduce manual effort and accelerate issue resolution.\nPartner with SAP Basis, infrastructure, security, application, and vendor teams to ensure operational excellence and compliance.\nDrive continuous improvement initiatives focused on reliability, automation, service quality, and customer experience.\nBasic Requirements\n7+ years of experience managing enterprise SAP operations, production support, IT service management, or related technology environments.\nExperience leading 24x7 operational support models and service delivery teams.\nHands-on experience with SAP Focused Run, SAP Solution Manager, or similar SAP operations platforms.\nExperience managing SAP monitoring, incident management, problem management, and root cause analysis processes.\nExperience leading SAP release management and Change Advisory Board (CAB) governance activities.\nStrong knowledge of ITIL service management practices and operational controls.\nExperience developing KPI, SLA, and operational performance reporting.\nBachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.\nPreferred Skills/Experience\nExperience administering LMDB, System Monitoring, Alert Management, and advanced SAP operational analytics.\nKnowledge of SAP Basis administration and enterprise SAP landscapes.\nExperience implementing automation, orchestration, runbook automation, or self-healing operational capabilities.\nExperience with observability platforms, AIOps, SRE practices, and enterprise monitoring tools.\nExperience managing third-party service providers and offshore support teams.\nStrong executive communication, stakeholder management, and operational leadership skills.\nExperience leading large-scale operational transformation or continuous improvement programs.\nRelevant SAP, ITIL, cloud, or service management certifications.\nTravel / Work Environment / Physical Requirements\nLimited travel may be required based on business needs.\nHybrid or remote work arrangements may be available based on organizational requirements.\nAbility to participate in occasional after-hours support governance, major incident reviews, and release activities.\nAbility to perform standard office and computer-based work activities.\nAt McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.\nAs part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.\nOur Base Pay Range for this position\n€66,000 - €110,000McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:\nMcKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.\nMcKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.\nMcKesson job postings are posted on our career site: careers.mckesson.com.","description_format":"text","description_chars":5886,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmaceutical Distribution","Medical Equipment Distribution"],"lifecycle":[{"event":"open","at":"2026-11-10T19:25:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-10T21:18:27Z"},"pay":{"stated_usd_annual":122676,"is_top_pay":false},"html_url":"https://alion.io/job/mckesson-sr-operations-manager-sap-platform","json_url":"https://alion.io/job/mckesson-sr-operations-manager-sap-platform.json","meta":{"generated_at":"2026-11-10T21:18:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14900,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4393},"rest":"https://alion.io/mcp/rest/get_company?id=4393"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmckesson-sr-operations-manager-sap-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmckesson-sr-operations-manager-sap-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmckesson-sr-operations-manager-sap-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mckesson-sr-operations-manager-sap-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmckesson-sr-operations-manager-sap-platform"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4033548}},{"tool":"search_jobs","arguments":{"company":"mckesson.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4033548},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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