{"id":3424495,"url":"https://alion.io/job/mclaren-it-support-2","title":"IT Support","company":{"id":1774043,"name":"McLaren","domain":"mclaren.com","url":"https://alion.io/company/mclaren-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Woking, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":64000,"period":"year","method":"role_country_seniority_unknown","sample_n":152},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Hyper-V","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"closed","first_seen_at":"2026-10-27T14:24:50Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T22:02:18Z","board_verified":false,"closed_at":"2026-10-30T22:02:18Z","days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"This role is responsible for ensuring end user support operates efficiently and reliably across the IT environment. Supporting the delivery and continual improvement of end user systems, you will resolve technical issues, fulfil user requests, and help deliver technology solutions that support high performance across the Racing organisation.\nWhat You'll Do\nResolve technical issues and support requests across the end user systems estate, ensuring priorities are managed based on business impact.\nAnalyse root causes and implement improvements that enhance responsiveness, consistency, and service delivery.\nBuild strong relationships with business stakeholders and suppliers while acting as an IT representative for key technology initiatives.\nDrive technical enhancements, support new business solutions, and contribute to the Business Technology Roadmap.\nCompany Description\nHigh performance isn't a given. It’s built on standards.\nStandards that have driven McLaren for over 60 years.\nAnd if you’re ready for the challenge, that standard is yours to own.\nBurning enthusiasm. Constant improvement. The thrill in the pursuit of better.\nThat’s how we build a legacy. And how you build a career here.\nBecause racing isn’t just something we do. It’s who we are.\nWe are racers.\nAre you?\nQualifications\nWhat You'll Bring\nExtensive experience in IT Support within a complex organisation, including diagnosing and resolving complex technical faults across cross-functional teams.\nStrong knowledge of Microsoft Office 365, Windows 10, Mac OS, Azure AD, Windows Server, HyperV, SSO, SCCM, Group Policy, and Security technologies.\nGood networking knowledge, including VLANs, VPN, DHCP, DNS, LAN, WAN, and Cisco Meraki environments.\nUnderstanding of ITIL and Service Management good practice frameworks, with MCP, MCITP, or CCNA certification desirable.\nPersonal Attributes\nAbility to build and maintain strong relationships with customers, peers, and stakeholders. Strong verbal and written communication skills with a customer-focused approach in high-pressure environments. Calm, organised, and effective at problem solving, with the ability to prioritise tasks and manage expectations. Confident in absorbing technical information and communicating clearly with both technical and non-technical audiences.\nAdditional Information\nSuccess in racing comes from bringing together talented people with different skills, perspectives and experiences. We're committed to building an inclusive environment where everyone feels supported and empowered to deliver their best work.\nEvery role has the potential to drive high performance. You'll be part of a team united by a shared ambition to push boundaries and embody our racing mindset. We invest in our people through opportunities to develop and grow, creating an environment where individuals and teams can thrive.\nAlongside a range of wellbeing initiatives and development opportunities, we're committed to helping you build a rewarding career and make your mark at McLaren Racing.","description_format":"text","description_chars":3025,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Manufacturing","Motorsports"],"lifecycle":[{"event":"open","at":"2026-10-28T21:55:18Z"},{"event":"close","at":"2026-10-30T22:02:18Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/mclaren-it-support-2","json_url":"https://alion.io/job/mclaren-it-support-2.json","meta":{"generated_at":"2026-11-01T10:38:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16487,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1774043},"rest":"https://alion.io/mcp/rest/get_company?id=1774043"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmclaren-it-support-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmclaren-it-support-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmclaren-it-support-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mclaren-it-support-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmclaren-it-support-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3424495}},{"tool":"search_jobs","arguments":{"company":"mclaren.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3424495},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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