Security Contract Manager

About the Role

Key Responsibilities

• Manage security contracts and maintain strong client relationships
• Oversee security officers, supervisors and operational teams
• Manage multiple sites and ensure consistent service delivery
• Monitor operational performance and contractual requirements
• Conduct site visits, inspections and operational reviews
• Address client requirements, operational issues and incidents
• Manage service delivery standards and resolve escalated matters
• Ensure compliance with company policies, procedures and relevant security requirements
• Prepare and review operational reports and performance information
• Support the development and implementation of operational procedures
• Liaise with clients, management, law enforcement and relevant stakeholders
• Lead, motivate and develop security personnel and supervisory teams

Minimum Requirements

• Proven experience in security contract management
• Previous experience managing security officers, supervisors and operational teams
• Experience managing multiple sites and/or security contracts
• Strong client relationship and stakeholder management experience
• Experience handling operational incidents and client requirements
• Strong understanding of security operations, compliance and service delivery
• PSIRA Grade A
• Valid driver's licence and own reliable transport
• Strong leadership, communication and problem-solving skills
• Previous experience within the private security industry is essential

Advantageous

• Experience managing large security contracts
• Experience managing multiple client sites
• Strong knowledge of security risk management and incident investigation
• Experience working with law enforcement and other external stakeholders
• Previous experience in a senior security operations or contract management position

Apply Now

Candidates with a proven track record in security contract management, client management and operational team leadership are encouraged to apply.

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