{"id":2002444,"url":"https://alion.io/job/meatex-it-supervisor","title":"IT Supervisor","company":{"id":2329374,"name":"Meatex","domain":"meatex.co.uk","url":"https://alion.io/company/meatex","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":81000,"period":"year","method":"role_country_seniority_unknown","sample_n":480},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-07T12:00:33Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-09T01:29:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nAbout Us\nThe Dawn Meats Group is one of Europe’s leading food processing companies and operates as Dunbia in the UK. This is an exciting opportunity to join a company who have a desire to produce better food naturally.\nThe Opportunity\nWe are currently seeking an experienced and proactive IT Supervisor to join our team at the Launceston production facility. This is a hands-on role, critical to ensuring the smooth operation of all site IT systems and supporting production efficiency through high-quality, client-focused service.\nWhat We Offer\nCompetitive Salary\nCompany Laptop & Mobile Phone\nPaid Holidays\nOn-site Parking\nLife insurance policy\nEmployee Assistance Program\nPension Scheme\nApply Today\nIf you’re ready to take on a dynamic role in a busy IT environment and contribute to the success of a leading food production business, we’d love to hear from you.\nDunbia - Naturally Better\nResponsibilities\nLead the implementation of Group IT initiatives at site level.\nManage and maintain IT infrastructure including networks, servers, and security systems.\nDiagnose and resolve system issues promptly to minimise downtime.\nProvide expert support for hardware and software (PCs, laptops, printers, phones).\nConfigure and install IT solutions and manage user accounts, backups, and security.\nEnsure production systems and factory terminals are fully operational.\nCollaborate with Maintenance to replace failed hardware and restore functionality.\nConfigure new products on factory terminals and ensure label compliance.\nPlan and execute system upgrades with minimal disruption.\nEvaluate software updates and consult with production teams on added functionality.\nPromote proper hardware care and barcode quality standards.\nAct as the primary on-site IT contact, offering guidance and training to users.\nFoster strong relationships across departments and support basic IT needs.\nUphold help desk KPIs and deliver exceptional customer service.\nManage resolution of business-critical system issues and communicate updates.\nParticipate in cross-functional projects (IT, LEAN, telecoms).\nCollaborate with IT Management on policies, systems, and innovation.\nManage IT procurement within budget and Capex guidelines.\nPrepare reports and summaries for site leadership.\nChampion continuous improvement and manage IT system changes.\nProvide emergency IT support outside standard hours when required.\nQualifications\nAbout You\nEssential Skills & Experience:\nPrevious experience in IT support within a production or manufacturing environment.\nStrong technical knowledge of networks, servers, and security systems.\nFamiliarity with hybrid cloud, data centres, and on-site technologies.\nExcellent communication skills and fluency in English.\nStrong time management and prioritisation skills.\nAbility to work independently and collaboratively in a fast-paced setting.\nTechnical Skills\nHelp Desk Support & Management\nWindows Environment Administration\nCall Management Systems\nNetwork & Printer Support\nNo company sponso rship is available to overseas applicants for this 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