HVAC Retail General Manager

Mechanical One • HVAC & Refrigeration • Manufacturing • 14 days ago
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Salary
≈ $97k – $180k per year (Estimated)
Location
In office (St. Cloud)
Seniority
Senior · 5+ years exp

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Aug 5, 2025. Mechanical One scores C on the Alion truth index.

Overview
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Mechanical One

Mechanical One is a family-owned Florida home services contractor that installs, repairs and maintains HVAC systems and provides plumbing, gas line and electrical services for homeowners and home builders, based in Orlando. The company, often branded M1, serves Central, West, East, Southwest and Northeast Florida from locations including Tampa, Sanford, St. Cloud, Melbourne, Ocala, Fort Pierce and Altamonte Springs, and offers a preventative maintenance program and financing. It hires HVAC, plumbing and electrical installers and service technicians, field supervisors, warranty staff, estimators, warehouse workers and finance and office staff.
mechanicalone.com • HQ: Orlando, United States • HVAC & Refrigeration • 1001-5000 employees • Est. 2021

Description

The Residential HVAC General Manager is responsible for the overall operational and financial success of the residential HVAC department. This leadership role involves driving business growth, managing teams, ensuring top-tier service delivery, and maintaining profitability within the residential market segment.

Responsibilities

  • Strategic Planning and Business Development: Develop and implement strategic plans, manage budgeting, and drive sales growth through various strategies. Identify opportunities for market expansion and new services.
  • Operations Management: Oversee residential HVAC operations including installations, repairs, maintenance, scheduling, and dispatching. Ensure compliance with codes and standards, manage inventory, vehicle fleet, and monitor KPIs for process improvement.
  • Team Leadership and Development: Recruit, train, and mentor staff. Foster a positive work environment, set performance expectations, and ensure ongoing training.
  • Financial Management: Manage budgets, P&L, implement cost controls, and oversee job costing and pricing. Review work orders and invoices.
  • Customer Relationship Management: Address customer issues, ensure satisfaction, build relationships, and manage online reputation.
  • Compliance and Safety: Ensure proper licensing, certifications, and enforce safety protocols and regulations.

Requirements

  • Bachelor's Degree in a related field or equivalent experience.
  • 5+ years of management experience in HVAC or construction, preferably residential.
  • Proven success in operations, sales, and business management.
  • Knowledge of residential HVAC systems, codes, and regulations.

Skills

  • Leadership, mentorship, and team-building.
  • Strategic thinking.
  • Customer service and sales skills.
  • Financial acumen.
  • Communication, conflict resolution, and negotiation.
  • Organizational and time management skills.
  • Problem-solving and decision-making.
  • Adaptability and ability to handle pressure.
  • Commitment to learning.
  • Entrepreneurial mindset and results-driven approach.
  • Desire for improvement and ability to motivate others.

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