{"id":2401426,"url":"https://alion.io/job/med-metrix-evergreen-patient-access-representative","title":"EVERGREEN - Patient Access Representative","company":{"id":3787069,"name":"Med-Metrix","domain":"med-metrix.com","url":"https://alion.io/company/med-metrix","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":80,"open_postings":24,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Media, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":84000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":546},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T04:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-22T17:33:51Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Job Purpose\nThe Patient Access Representative is responsible for addressing public needs and managing the dissemination of resources to meet patient needs. The Patient Access Representative is also responsible for registering patients who need medical attention, maintaining medical records, receiving incoming calls and processing paperwork.\n\nDuties and Responsibilities\nMonitor the waiting area and address any complaints/concerns expressed by patients, family members or visitors\nNotify appropriate personnel of complaints/concerns that require their attention, while proving interim solutions when necessary\nObtain accurate information from patients for registration, which includes correct name and address, phone number, insurance information, employment and signatures needed for processing. \nEnter all essential information into the computer and\nIdentification and insurance cards are photocopied and attached to the chart and ensure charts are signed for consent and initialed for correct address\nAssist patients with general information such as fees and resource personnel by referring them to the social worker and/or Financial Assistance for application for Medicaid.\nProvide assistance to Physicians, Department Managers, and clinical staff as needed\nOther duties as assigned\nUse, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards\nUnderstand and comply with Information Security and HIPAA policies and procedures at all times\nLimit viewing of PHI to the absolute minimum as necessary to perform assigned duties\nQualifications\nHigh School Diploma or Equivalent required\nMin 1 year experience in Healthcare environment preferred\nProficiency in Microsoft Office Suite\nStrong interpersonal skills, ability to communicate well at all levels of the organization\nStrong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses\nHigh level of integrity and dependability with a strong sense of urgency and results oriented \nExcellent written and verbal communication skills required\nGracious and welcoming personality for customer service interaction\nWorking Conditions\nMust possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.\nPhysical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Perform light lifting (up to 15 pounds).\nMental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.\nWork Environment: Works in a well-lighted/ventilated office setting. Subject to frequent interruptions. Minimal occupational exposure to infectious diseases, blood borne pathogens, hazardous chemicals, noxious odors, latex, or musculoskeletal injuries. Operate Office machines properly and in accordance with Hospital safety standards. Ability to work in accordance with Hospital Safety Standards.\n\nMed-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.","description_format":"text","description_chars":3683,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-10-12T23:36:32Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.489,"p_room":0.75,"age_days":10,"expected_fill_days":11,"reasons":["conf:3","stale_co","velocity","win:late","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/med-metrix-evergreen-patient-access-representative","json_url":"https://alion.io/job/med-metrix-evergreen-patient-access-representative.json","meta":{"generated_at":"2026-10-22T21:08:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5618,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3787069},"rest":"https://alion.io/mcp/rest/get_company?id=3787069"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmed-metrix-evergreen-patient-access-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmed-metrix-evergreen-patient-access-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmed-metrix-evergreen-patient-access-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/med-metrix-evergreen-patient-access-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmed-metrix-evergreen-patient-access-representative"}]}