{"id":2154583,"url":"https://alion.io/job/med-metrix-insurance-information-coordinator","title":"Insurance Information Coordinator","company":{"id":3787069,"name":"Med-Metrix","domain":"med-metrix.com","url":"https://alion.io/company/med-metrix","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":80,"open_postings":24,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":17500,"period":"year","method":"role_country_seniority_unknown","sample_n":89},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-01-01T16:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-26T03:04:11Z","board_verified":true,"closed_at":null,"days_open":297,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":297},"description":"Experience these exceptional benefits when you join Med-Metrix!\n8-Hour Shifts, Fixed Weekends Off\nDay 1 HMO with 2 of your dependents covered for FREE\nGroup Life Insurance\nMedical Cash Allowance\nRice Allowance\nClothing Allowance\nHoliday Gift\nBereavement Assistance\nFree Lunch Daily\nPaid Time Off\nTraining and Staff Development\nEmployee Engagement Activities\nOpportunities for Internal Mobility\n\nJob Purpose\nThe Insurance Information Coordinator supports the Collections and/or Denial Management department by gathering and disseminating information from hospitals and insurance companies pertaining to referred claims. \n\nDuties and Responsibilities\nVerify member benefits, effective dates, claims and appeal information with insurance companies\nResearch claims and insurance information through hospital/state databases\nOrganize time frames in which claims must be appealed\nUse Microsoft Outlook to set follow-up reminders\nProvide daily/weekly updates to management\nOther duties as assigned \nUse, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards\nUnderstand and comply with Information Security and HIPAA policies and procedures at all times \nLimit viewing of PHI to the absolute minimum as necessary to perform assigned duties \nQualifications\nHigh School diploma or equivalent required\nExperience with insurance claims, review of EOBs or denials\nExperience with EAGLE, NAVI-Net, Epic, and I-SUITE a plus\nProficiency in Microsoft Office applications (Word, Excel, and Outlook)\nMust be comfortable speaking with external contacts, including insurance company representatives\nSolid data entry skills and the ability to learn proprietary databases\nStrong verbal and written communication skills\nStrong organization and time-management skills and the ability to work in a fast-paced environment\nExcellent customer service skills \nSolid investigative skills and a persistent demeanor\nReliable, detail-oriented, resourceful, and analytical\nStrong interpersonal skills, ability to communicate well at all levels of the organization \nStrong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses \nHigh level of integrity and dependability with a strong sense of urgency and results oriented \nExcellent written and verbal communication skills required \nGracious and welcoming personality for customer service interaction \nWorking Conditions\nWork Set-Up: Onsite\nWork Schedule: US hours, night shift; 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