{"id":3195883,"url":"https://alion.io/job/med-metrix-supervisor-payment-variance-follow-up","title":"Supervisor, Payment Variance Follow Up","company":{"id":3787069,"name":"Med-Metrix","domain":"med-metrix.com","url":"https://alion.io/company/med-metrix","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":80,"open_postings":24,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":151000,"period":"year","method":"role_country_seniority_unknown","sample_n":15150},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-23T04:00:00Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-11-02T20:11:47Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Job Purpose\nThe Supervisor, Payment Variance Follow Up will mentor, monitor and evaluate Underpayment Analysts and Follow-up Representatives. This position will consistently communicate with the Manager, Managed Care Services to ensure efficiency and productivity in the everyday operations and recovery process.\n\nDuties & Responsibilities\nPerform payment variance analysis to identify trends in underpaid claims\nIdentify and report underpayments and denial trends\nAnalyze, identify and resolve issues causing payer payment delays including billing and coding errors \nManage team productivity to ensure departmental goals are achieved\nDevelop and mentor team members and provide career coaching while motivating and supporting all employees\nProvide the appropriate orientation to new and existing employees. Give the information, technology and reference materials necessary to perform their job.\nResponsible for ensuring that all work is done properly in a timely manner\nPerform internal audits of everyday recoveries\nReport and trend revenue by client, staff, etc.\nCompile together client reporting packages, provide clients with regular updates on project status\nHold quarterly staff meetings/learning sessions\nMaintain confidentiality at all times\nMaintain a professional attitude\nPerform special projects and other duties as needed\nUse, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards\nUnderstand and comply with Information Security and HIPAA policies and procedures at all times\nLimit viewing of PHI to the absolute minimum as necessary to perform assigned duties\n\nQualifications\nHigh School Diploma or equivalent required\nWorking knowledge of the insurance follow-up, and underpayment processes with and understanding of the fundamental concepts in healthcare reimbursement methodologies\nDetailed knowledge of Managed Care reimbursement methodologies\nAbility to multi-task and prioritize under stressful situations\nProficiency in business writing and email correspondence\nMust have leadership experience and the ability to manage employees\nProficiency in Microsoft Office Suite\nStrong interpersonal skills, ability to communicate well at all levels of the organization\nStrong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses\nHigh level of integrity and dependability with a strong sense of urgency and results oriented \nExcellent written and verbal communication skills required\nGracious and welcoming personality for customer service interaction\n\nWorking Conditions\nPhysical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.\nMental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.\nWork Environment: The noise level in the work environment is usually minimal.\n\nMed-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.","description_format":"text","description_chars":3593,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-10-24T04:53:35Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":152500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.597,"p_room":0.75,"age_days":10,"expected_fill_days":12,"reasons":["conf:3","stale_co","velocity","win:late"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/med-metrix-supervisor-payment-variance-follow-up","json_url":"https://alion.io/job/med-metrix-supervisor-payment-variance-follow-up.json","meta":{"generated_at":"2026-11-02T23:58:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33579,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3787069},"rest":"https://alion.io/mcp/rest/get_company?id=3787069"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmed-metrix-supervisor-payment-variance-follow-up"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmed-metrix-supervisor-payment-variance-follow-up"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmed-metrix-supervisor-payment-variance-follow-up"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/med-metrix-supervisor-payment-variance-follow-up\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmed-metrix-supervisor-payment-variance-follow-up"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3195883}},{"tool":"search_jobs","arguments":{"company":"med-metrix.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3195883},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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