Key Account Manager - Ottawa

Our client, a leading research based pharmaceutical organization, is seeking a high-performing Key Account Manager to drive growth within a complex portfolio focused on high unmet need. This is a true ownership role, centered on delivering results, expanding access, and influencing treatment pathways across an underserved therapeutic landscape. You’ll operate in a fast-paced, high-accountability environment where strong commercial execution and strategic account management are critical to success.

Key

Responsibilities Own and deliver on territory sales targets through focused, disciplined execution Develop and execute a strategic, data-driven territory plan aligned with market reality and brand strategy Identify growth opportunities and proactively adapt strategy to maximize performance Build and manage strong relationships with key stakeholders including specialists, primary care providers, nurses, pharmacists, and institutional decision-makers Navigate complex healthcare environments including access, reimbursement, and formulary processes within assigned hospitals Act as the primary point of contact for assigned accounts, coordinating cross-functional support as needed Deliver clear, compliant, and impactful clinical conversations aligned with approved materials Translate complex clinical data into meaningful, value-based discussions Maintain a strong understanding of disease state, treatment landscape, and competitive positioning Support and participate in educational initiatives, meetings, and conferences Leverage digital and omni-channel tools to enhance customer engagement Maintain accurate CRM documentation, reporting, and territory insights Operate in full compliance with all regulatory and company standards

Requirements Bachelor’s degree in Science, Business, or a related field 5+ years of pharmaceutical sales experience, preferably in hospital/specialty sales Proven track record of strong sales performance in complex, multi-stakeholder environments Strong understanding of institutional selling, formulary processes, access, and reimbursement dynamics Valid driver’s license and ability to travel (25-40%) within territory Flexibility for occasional evening and weekend commitments High level of ownership, accountability, and drive Ability to build and manage strategic relationships across multiple stakeholders Strong commercial acumen with the ability to translate insights into action Confident communicator with the ability to simplify complex clinical information Strategic thinker with strong execution skills Highly organized with effective territory management capabilities Comfortable working independently in a fast-paced, performance-driven environment Proven track record of being a good teammate

Benefits Expected Salary: $130,000 - $150,000 Benefits will be communicated separately Thank you for your interest in this role, please note that only candidates determined to possess the necessary skill set and experience will be contacted. Applicants must be legally entitled to work in Canada. MedAccess Recruiters is an Executive Search & Recruitment firm based in Toronto, Canada, specialized in building strong multidisciplinary teams for pharmaceutical & biotech clients in Canada and around the world. As we help our clients build better teams, we also help our candidates build better careers. We offer a suite of Talent Acquisition services; Executive Search, Recruitment, Long-term Strategic Recruitment Consulting, & Career Management Coaching. Our recruitment services are available to all applicants regardless of race, gender, and disability. Applicants requiring accommodation during the recruitment process are encouraged to notify us in advance at [email protected]