{"id":2127237,"url":"https://alion.io/job/medcan-referrals-coordinator","title":"Referrals Coordinator","company":{"id":8063,"name":"Medcan","domain":"medcan.com","url":"https://alion.io/company/medcan","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":41830,"max":57516,"currency":"CAD","period":"year","gross":null,"usd_annual":40385},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T04:42:16Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!\nThis job is for a current vacancy.\nWhat You'll Do:\nCoordinate follow up care from appointments\nWork with Physicians and Nurses in managing client care\nRespond to all communications including e-mails and phone calls in a timely manner\nCoordinate with other staff to ensure exceptional delivery of service\nAnswer patient calls from assigned phone queues\nPerform other administrative functions including faxing, printing, scanning and mailing to patients and other health care providers and facilities\nThere is no face-to-face patient contact in this role; the primary interaction with patients is through the telephone or by e-mail. The role is well suited to candidates who have demonstrated the ability to thrive in a changing environment, have excellent organization skills, a strong attention to detail, an ability to prioritize and have experience working with multi-disciplinary teams.\nWhat You'll Need:\nPrior experience in a medical administrative or client service position working with outbound medical referrals\nExperience in a Medical Office position is an asset\nMedical Office Administration diploma is a plus\nExcellent written, verbal and electronic communication skills\nProficient in Outlook\nExceptional client service skills\nSound knowledge of medical terminology\nExperience with Accuro EMR and Salesforce is a plus\nThis is a full-time primarily remote with an in-office requirement once a month in Toronto at 150 York street. The shift hours are Monday to Friday, 8:00 AM to 4:30 PM.\nPosition Pay Range\n$41,830.00 - $57,516.25 CAD annuallyPay will be determined based on an analysis of the selected candidate's experience and qualifications within the role's compensation grade. Medcan's compensation ranges are determined by a combination of required qualifications and skills, market value, and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks, benefits, and potential bonuses or incentives.\nNotice to Candidates: Recruitment Fraud\nPlease note that Medcan will never request any form of payment from candidates at any stage of the recruitment or hiring process. In addition, Medcan does not utilize third-party immigration consultants or recruitment agents to conduct offers of employment on our behalf. Employment contracts are shared directly by members of the Medcan Talent Acquisition or Human Resources team using official Medcan email domains.\nIf you receive a request for payment or are contacted by an individual or organization claiming to represent Medcan that appears suspicious, please do not respond or share personal information. Instead, we encourage you to contact us directly at  to verify the legitimacy of the communication.\nDiversity, Equity and Accessibility:\nMedcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.\nAI Use Disclosure - Opportunities at Medcan\nMedcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan’s values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at .","description_format":"text","description_chars":3793,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Primary Care & Medical Centers","Consumer Health Apps"],"lifecycle":[{"event":"open","at":"2026-10-09T00:38:50Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.842,"p_room":1,"age_days":2,"expected_fill_days":13,"reasons":["conf:5","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":40385,"is_top_pay":false},"html_url":"https://alion.io/job/medcan-referrals-coordinator","json_url":"https://alion.io/job/medcan-referrals-coordinator.json","meta":{"generated_at":"2026-10-12T05:05:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8080,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8063},"rest":"https://alion.io/mcp/rest/get_company?id=8063"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmedcan-referrals-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmedcan-referrals-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmedcan-referrals-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/medcan-referrals-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmedcan-referrals-coordinator"}]}