{"id":3377937,"url":"https://alion.io/job/medhealth-receptionist-3","title":"Receptionist","company":{"id":690206,"name":"MedHealth","domain":"medhealth.com.au","url":"https://alion.io/company/medhealth","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":22,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Osborne Park, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":84000,"period":"year","method":"role_country_seniority_unknown","sample_n":145},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-26T22:14:16Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-03T04:18:04Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Next Health, part of the MedHealth group, has been delivering independent specialist opinions since 2005 to help individuals and organisations understand next steps after injury or illness. We are now the largest provider of independent specialist opinions across Western Australia, South Australia and the Northern Territory.\nWe are seeking a highly organised and customer-focused Receptionist to join our team. In this pivotal role, you'll be the first point of contact for clients and internal customers, managing appointments, coordinating bookings, supporting key stakeholders, and ensuring the smooth coordination of schedules and administrative requirements.\n The Receptionist is responsible for the smooth running of the reception area, providing high-quality customer service to external and internal customers. This role is also responsible for providing a range of professional, courteous, high-quality front office telephone, reception and administration services. The receptionist role supports the Client Services Officers team with administration and other tasks required.\nManage the telephone switchboard and respond to any incoming calls enquiries to the office, and where necessary forward to the appropriate team member for resolution.\nGreet, welcome and check in visitors to the office (inclusive of Next Health staff, specialist consultants, patients, other external visitors).\nBook assessments and appointments in, provide and ensure completion of prescribed paperwork prior to the scheduled consultation; communicate relevant information to ensure the comfort of visitors as necessary.\nRespond to scheduling requirements and changes as necessary to maximise the booking rate of available consultant appointments: Notify consultants of any last-minute changes to the appointment schedule.\nLiaise with other team members, customers, clients and external agencies to ensure the timely compilation and provision of assessment information, records, diagnostic material and any other required reference documentation, to enable the assigned consultant to complete the required medical evaluation. \nUndertake accurate maintenance and filing of files and records, in accordance with designated Next Health standards.\nUndertake the receipt, sorting, distribution and dispatch of mail and coordinate courier deliveries as necessary.\nProvide support to consultants eg retrieving radiology, photocopying etc as required.\nConfirm appointment attendances, both locally and regionally.\nManage the effective day-to-day operation and professional appearance of the reception and patient waiting areas; and carry out the set-up, preparation and cleanliness of the reception, waiting room and consulting rooms.\n About you:\nStrong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.\nExceptional attention to detail and commitment to accuracy.\nExcellent written and verbal communication skills, with the ability to build and maintain professional relationships with medical specialists, clients, and internal stakeholders.\nAdvanced Microsoft Office skills, particularly in Word, Excel, and Outlook, with the ability to quickly learn new systems and processes.\nA proactive, customer-focused mindset and a passion for delivering high-quality administrative support.\n Why join us?\nCorporate benefits including Discounted Health Insurance/Gym Memberships & Travel Perks (Car Hire & Hotel), Novated Leasing, Salary Packaging, Employment Assistance Program, Paid Parental Leave & Purchased Leave.\nEmployee Referral Program - Be rewarded for successfully recommending great talent.\nThorough induction, ongoing mentorship & tailored professional development plan. Career progression pathways being part of the broader MedHealth group of businesses.\nIf you would like to have a confidential and informal chat with Cassie Butcher, our Talent Acquisition contact, please contact Cassie on 0437 079 112 or  quoting REF10454P.\nYou are welcome here.\nOur fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.\nWe are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.\nWe are happy to adjust our recruitment process to support accessibility needs.","description_format":"text","description_chars":4568,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Gym membership","Health insurance","Parental leave","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Physiotherapy & Rehabilitation","Disability Support Services","Occupational Health"],"lifecycle":[{"event":"open","at":"2026-10-28T03:34:54Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":7,"expected_fill_days":31,"reasons":["conf:1","stale_co","win:early","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/medhealth-receptionist-3","json_url":"https://alion.io/job/medhealth-receptionist-3.json","meta":{"generated_at":"2026-11-03T07:25:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10470,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690206},"rest":"https://alion.io/mcp/rest/get_company?id=690206"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmedhealth-receptionist-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmedhealth-receptionist-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmedhealth-receptionist-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/medhealth-receptionist-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmedhealth-receptionist-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3377937}},{"tool":"search_jobs","arguments":{"company":"medhealth.com.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3377937},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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