{"id":3676619,"url":"https://alion.io/job/mediaradar-associate-manager-content-data","title":"Associate Manager, Content & Data","company":{"id":3096,"name":"MediaRadar","domain":"mediaradar.com","url":"https://alion.io/company/mediaradar","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kolkata, India","Vadodara, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Looker","optional":false},{"name":"Machine Learning","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-11-03T11:24:28Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-04T02:18:38Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About MediaRadar\nMediaRadar, equips marketing, sales and analytics leaders with the intelligence they need to stay ahead.\nOur platform delivers always-on, AI-enabled Creative, Competitive, Commercial and Market\nIntelligence-spanning ad strategy, media spend, creative assets and brand messaging across 30+ media\nchannels and five million brands.\nWith deep insights into more than 35 million ad and campaign assets and $280 billion in media spend,\nMediaRadar provides a single, interoperable source of truth that plugs seamlessly into enterprise\nanalytics and AI systems. The result: faster, cleaner and more actionable intelligence that drives\ncompetitive advantage.\nJob Summary:\nAs an Associate Manager, Data Operations, you will own the day-to-day performance of a team of Data\nAssociates across our classification, attribution, and product-catalog workflows. You will sit where human\njudgment meets machine learning-turning targets into daily execution, coaching your associates from\ntask-executors into data-driven critical thinkers, and acting as the first line of defense for quality,\nthroughput, and SLAs. You will operate within the operating plan set by your Manager, run it relentlessly\non the floor, and surface the insights and improvement ideas that make the plan better.\nWe are looking for a hands-on operations leader and a force-multiplier for the Manager of Data\nOperations.\nRequirements\nPrimary Responsibilities and Impact Drivers: (not limited to)\nSupervise, coach, and develop a team of 15-20 Data Associates responsible for classification,\nattribution, and product catalog management.\nMonitor and manage team performance against KPIs, including throughput, accuracy, and quality\nbenchmarks.\nServe as the first point of escalation for workflow or process-related issues.\nConduct regular quality reviews and provide actionable feedback to ensure data accuracy and\nconsistency.\nIdentify workflow inefficiencies and partner with managers, automation teams, and governance\nspecialists to improve processes.\nCoordinate team scheduling, task assignment, and workload balancing to meet daily and weekly\ntargets.\nEnsure compliance with governance standards, documentation, and reporting requirements.\nTrain new hires and ensure associates are up to date on classification guidelines, tools, and\nprocesses.\nReport team status, coverage, productivity, and quality metrics to management.\nFoster a culture of accountability, collaboration, and continuous improvement.\nProactively identify and address problems before they escalate, while recognizing opportunities\nfor efficiency, automation, and quality improvements.\nRole Mandate - How you will move the needle\nYou start your day in your team’s real-time utilization dashboards and queue metrics. You read the data to\nanticipate bottlenecks before they form, check the health of in-flight work, and make rapid, high-judgment\ncalls on how to reallocate associates across queues to protect SLAs.\nThrough the morning, you are on the floor with your associates. You run quality reviews, give specific,\nexample-based feedback (what, why, and the rule behind it), and coach your team to do root-cause\nanalysis on their own defect and throughput data so the same error doesn’t come back twice.\nIn the afternoon, you connect outward: you partner with Quality, Training, Governance, and your peer\nAssociate Managers to close process gaps, pilot improvements within your workflows, and feed clear,\nevidence-backed recommendations up to your Manager for anything that needs a roadmap-level decision.\nYou keep the “voice of the client” in view, validating that your team’s output holds up in the real world. You\nend the day by reviewing throughput and quality, recognizing your best performers, and making sure your\ncross-trained, fungible team is positioned to clear tomorrow’s volume.\nSuccess Measures:\nAccuracy: Team maintains 98%+ accuracy in ad classification, attribution, and catalog updates.\nProductivity: Team consistently processes assigned workloads against defined productivity\ntargets and SLA requirements.\nQuality Assurance: Less than 2% of team output requires rework due to errors.\nTeam Development: Regular coaching and training lead to measurable improvement in associate\nperformance.\nProcess Improvement: Implements at least two documented workflow or tool improvements per\nquarter.\nCollaboration: Builds strong working relationships with peers in automation, governance, and\ndata quality functions.\nShort-Term Deliverables (First 90 Days):\nBaseline your team’s skill sets and identify single points of failure and coverage gaps across the\nmedia types you support.\nStand up a rigorous, data-driven feedback loop with your associates using specific defect\nexamples and root-cause analysis ahead of weekly syncs.\nDeeply understand your production queues and utilization metrics to optimize the balance\nbetween Core Production (value-add) and Administrative Shrinkage within your team.\nLong-Term Deliverables (6 months - 1 year and beyond):\nEstablish a seamless, highly efficient operational flow across time zones that eliminates\ngeographical friction.\nSuccessfully manage the operational integration of new datasets, media channels, or M&A\nexpansions without linearly increasing headcount.\nSuccessfully groom your top Team Leads to be ready for Manager-level responsibilities.\nQualifications:\nBachelor’s degree in business, operations, information systems, or a related field.\n4+ years of professional experience in data operations, data quality, content processing, or\nshared-services roles.\n2+ years directly leading or managing a team, with a proven ability to coach, develop, and hold\npeople accountable.\nDemonstrated experience managing high-volume, detail-oriented workflows to tight quality and SLA\nstandards.\nData Fluency: You can use raw data (advanced Excel, PowerBI, Looker) to track performance, spot\nbloat, and drive behavioral change in your team.\nYou anticipate challenges, resolve issues fast, and balance daily tactical delivery with a steady\ndrumbeat of continuous improvement.\nYou actively mentor and elevate associates, guide them through ambiguous operational change,\nbuild actionable growth plans, and cultivate critical thinkers rather than task executors.\nYou treat accuracy as the baseline, not the goal. You uphold and strengthen QA frameworks-even\nwith legacy tools-so that high-fidelity classification and first-time-right execution are\nnon-negotiable.\n(Good to have) Industry Context: Experience in media intelligence, ad-tech, data tagging, taxonomy\nmanagement, or content moderation is a strong plus.\nBenefits\nAt MediaRadar, we are committed to creating an inclusive and accessible workplace where everyone can thrive. We believe that diversity of backgrounds, perspectives, and experiences makes us stronger and more innovative. We are proud to be an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other legally protected status.\nIn accordance with the EEO-1 reporting requirements, we collect demographic data as part of our efforts to ensure fair and equitable hiring practices across all levels of our organization.\nWe are committed to ensuring our recruitment process is accessible to all applicants. If you need a reasonable accommodation during the application or interview process, please contact us at  .\nWe’re excited to meet people who share our values and want to build the future with us!","description_format":"text","description_chars":7599,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Analytics & Attribution","B2B Company & Contact Data"],"lifecycle":[{"event":"open","at":"2026-11-03T11:24:28Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":34,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-04T03:21:56Z"},"pay":null,"html_url":"https://alion.io/job/mediaradar-associate-manager-content-data","json_url":"https://alion.io/job/mediaradar-associate-manager-content-data.json","meta":{"generated_at":"2026-11-04T03:21:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5232,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3096},"rest":"https://alion.io/mcp/rest/get_company?id=3096"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmediaradar-associate-manager-content-data"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmediaradar-associate-manager-content-data"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmediaradar-associate-manager-content-data"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mediaradar-associate-manager-content-data\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmediaradar-associate-manager-content-data"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3676619}},{"tool":"search_jobs","arguments":{"company":"mediaradar.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3676619},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}