{"id":4188750,"url":"https://alion.io/job/mediaradar-billing-specialist","title":"Billing Specialist","company":{"id":3096,"name":"MediaRadar","domain":"mediaradar.com","url":"https://alion.io/company/mediaradar","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"CT","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"explicit","locations":["Kolkata, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T18:57:15Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T01:53:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Billing Specialist\nLocation: West Bengal, Maharashtra, Gujarat (Remote)\nAbout MediaRadar\nMediaRadar equips marketing, sales and analytics leaders with the intelligence they need to stay ahead. Our platform delivers always-on, AI-enabled Creative, Competitive, Commercial and Market Intelligence-spanning ad strategy, media spend, creative assets and brand messaging across 30+ media channels and five million brands.\nWith deep insights into more than 35 million ad and campaign assets and $280 billion in media spend, MediaRadar provides a single, interoperable source of truth that plugs seamlessly into enterprise analytics and AI systems. The result: faster, cleaner and more actionable intelligence that drives competitive advantage.\nAbout the Role\nWe are looking for a Billing Specialist to join our team and own accurate, timely billing for our global customer base. This role is critical to our order-to-cash process: ensuring customers are invoiced correctly out of NetSuite, sales tax and VAT are applied as expected across the jurisdictions we serve, and new customers are onboarded smoothly. You will work closely with our Commercial, Revenue Operations (RevOps), Order Management, Collections, and Revenue Recognition teams. If you’re detail-oriented, systems-savvy, and experienced in SaaS subscription billing, we’d love to hear from you.\nKey Responsibilities:\nWhat You’ll Do:\nGenerate, review, and issue customer invoices out of NetSuite, including recurring subscription billings, renewals, upsells, and one-time charges, in line with signed contracts and billing schedules.\nBill customers across multiple countries, including the United States, Canada, the United Kingdom, and the European Union, applying the correct entity, currency, and invoicing requirements for each.\nReview invoices to confirm sales tax, GST/HST, and VAT have been applied as expected for each customer and jurisdiction, and escalate any discrepancies, such as missing exemption certificates or VAT registration numbers, to the team member responsible for sales tax.\nOwn customer onboarding from a billing perspective, including KYC and customer verification and collecting billing contacts and tax information.\nManage customer invoice submission through customer AP portals (e.g., Coupa, Ariba, and similar), including vendor registration, purchase order matching, and resolving portal rejections.\nPartner with the Commercial, RevOps, and Order Management teams to confirm order and contract details before billing, and resolve discrepancies between Salesforce, NetSuite, and signed agreements. \nCollect purchase orders to ensure timely billing. Work with the Collections team to resolve billing-related disputes, issue credit memos and invoice corrections, and support timely cash collection. \nCoordinate with the Revenue Recognition team to ensure billing aligns with revenue schedules and supports an accurate month-end close.\nRespond to internal and customer billing inquiries in a timely and professional manner.\nContribute to billing process documentation and continuous improvement efforts, including automation and controls.\nRequirements\nQualifications\nWhat You’ve Done:\n2-4 years of experience in billing, invoicing, or order-to-cash operations.\nHands-on experience billing customers in NetSuite is required.\nExperience billing in a SaaS or subscription-based company is required, including recurring billing, renewals, and mid-term changes.\nExperience billing customers in multiple countries, including the United States, Canada, the United Kingdom, and the European Union.\nWorking knowledge of sales tax and VAT in those jurisdictions, including exemptions and reverse charge, sufficient to recognize when tax has not been applied as expected.\nExperience with customer onboarding, KYC, and invoice submission through customer AP portals.\nExperience with Avalara is a plus.\nSalesforce experience is preferred; comfort cross-referencing data between Salesforce and NetSuite is a plus.\nStrong attention to detail with a track record of catching and resolving billing errors before they reach customers.\nGood communication skills and the ability to work collaboratively with cross-functional teams across time zones.\nAbility to manage multiple priorities and meet billing deadlines in a fast-paced environment.\nBenefits\nWorking Arrangements\nThis is a remote role based in India. Given the cross-functional nature of the position and our customers across North America, the UK, and Europe, some overlap with US Eastern or Central time zones may be required for collaboration with Commercial, RevOps, Order Management, Collections, and Finance teams.","description_format":"text","description_chars":4646,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Analytics & Attribution","B2B Company & Contact Data"],"lifecycle":[{"event":"open","at":"2026-11-12T18:57:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":36,"reasons":["conf:1","win:early"],"computed_at":"2026-11-13T03:17:01Z"},"pay":null,"html_url":"https://alion.io/job/mediaradar-billing-specialist","json_url":"https://alion.io/job/mediaradar-billing-specialist.json","meta":{"generated_at":"2026-11-13T03:17:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6830,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3096},"rest":"https://alion.io/mcp/rest/get_company?id=3096"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmediaradar-billing-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmediaradar-billing-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmediaradar-billing-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mediaradar-billing-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmediaradar-billing-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4188750}},{"tool":"search_jobs","arguments":{"company":"mediaradar.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4188750},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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