{"id":4228388,"url":"https://alion.io/job/medibank-ai-performance-manager","title":"AI Performance Manager","company":{"id":1859453,"name":"Medibank","domain":"medibank.com.au","url":"https://alion.io/company/medibank","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce Data Cloud","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-11-13T08:47:36Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T15:49:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"You’re only human.\nIt’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.\nWe strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. And as part of the Medibank Group, you'll join an organisation united by that shared purpose.\nWe are moving beyond experimentation into embedding AI in the workflows that matter most - changing how work gets done in meaningful and lasting ways.\nAt the centre of this is our Enterprise AI Hub: a diverse group of builders across strategy, delivery, product, data and technology, working together to design and deliver practical AI solutions that scale. As we transform how work is done, we are committed to doing so with a strong human-centred lens - ensuring AI improves outcomes for customers, employees and the business while maintaining trust, safety and quality.\nWe’re looking for an AI Performance Manager to shape how AI enhances customer acquisition marketing and media strategy across Medibank, ahm and Amplar. Sitting within our AI Hub, you’ll work closely with marketing teams and agency partners to identify and implement AI-enabled opportunities across media planning, activation, optimisation and measurement.\nThe Opportunity\nThis role brings together performance marketing expertise, agency partnership and emerging AI capability.\nYou’ll help develop practical AI-enabled marketing workflows that improve productivity, strengthen media effectiveness and support better customer acquisition outcomes. You’ll also connect media performance, customer behaviour, creative development and website experience to create meaningful feedback loops and continuous improvement.\nYour impact\nPartner with Medibank’s media agency to identify opportunities to use AI across media planning, activation, optimisation and reporting.\n\nDevelop an AI media capability roadmap aligned with customer acquisition priorities.\n\nIdentify emerging AI tools, trends and opportunities relevant to performance marketing.\n\nExplore new approaches to creative development, personalisation, testing and performance measurement.\n\nDevelop and prioritise AI use cases that improve acquisition outcomes across Medibank, ahm and Amplar.\n\nTurn business opportunities into clearly defined use cases, requirements and success measures.\n\nChallenge existing approaches and identify opportunities to improve effectiveness through AI, automation and emerging technology.\n\nSupport the adoption of new AI-enabled capabilities across acquisition marketing teams.\n\nEstablish measurement approaches that demonstrate customer and commercial impact and accurate attribution to AI enables marketing activity\n\nUse performance data and insights to inform investment, prioritisation and ongoing optimisation.\n\nPartner with Privacy, Legal, Compliance and Risk teams so initiatives align with Medibank’s responsible AI principles and regulatory obligations.\n\nAbout you\nYou understand performance media and know how to turn emerging technology into practical, measurable improvements. You’re comfortable working strategically while staying close enough to delivery to help make things happen.\nYou’ll bring:\nStrong experience working with media agencies across planning, optimisation, performance management and strategic partnership.\n\nA deep understanding of biddable media, including paid search, paid social and programmatic channels.\n\nKnowledge of marketing technology ecosystems, audience management, customer data, measurement and marketing automation.\n\nStrong analytical skills and the ability to translate performance data into evidence-based recommendations.\n\nThe ability to connect digital media recommendations with clear customer and commercial outcomes.\n\nExperience influencing stakeholders across marketing, digital, data, technology and analytics.\n\nStrong communication, relationship-building and stakeholder management skills.\n\nExperience with Google Analytics, Adobe Analytics, A/B or multivariate testing, Adobe Target or Salesforce Data Cloud would be highly regarded.\n\nWhat it's like to work here\nAI is becoming part of how work gets done across Medibank. Joining the AI Hub means working at the intersection of strategy, technology and delivery to redesign workflows, embed AI into everyday work, and help shape the future operating model of the organisation. You'll work alongside a diverse group of builders, learning fast, experimenting responsibly and delivering outcomes that matter.\nWhy work for Medibank\nAt Medibank, we believe work should help you live better. You'll be part of a team that's reimagining how work, wellbeing and growth come together, with the flexibility, support and opportunities to make a meaningful impact while building a career that works for you and reaching your fullest human potential.\nTo learn more about what's in it for you, visit: https://careers.medibank.com.au/the-medibank-experience\nBe Yourself. Belong Here\nWe’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self-because your unique voice is what makes us stronger.\nWe welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.\nOur employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.\nIf you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us  or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)\nMedibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work","description_format":"text","description_chars":6329,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-13T08:47:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:4","win:early"],"computed_at":"2026-11-13T19:54:38Z"},"pay":null,"html_url":"https://alion.io/job/medibank-ai-performance-manager","json_url":"https://alion.io/job/medibank-ai-performance-manager.json","meta":{"generated_at":"2026-11-13T19:54:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39737,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1859453},"rest":"https://alion.io/mcp/rest/get_company?id=1859453"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmedibank-ai-performance-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmedibank-ai-performance-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmedibank-ai-performance-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/medibank-ai-performance-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmedibank-ai-performance-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4228388}},{"tool":"search_jobs","arguments":{"company":"medibank.com.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4228388},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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