{"id":3732089,"url":"https://alion.io/job/medibank-local-area-manager","title":"Local Area Manager","company":{"id":1859453,"name":"Medibank","domain":"medibank.com.au","url":"https://alion.io/company/medibank","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Coffs Harbour, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T08:44:27Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T07:07:52Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"You’re only human.\nIt’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.\nWe strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. And as part of the Medibank Group, you'll join an organisation united by that shared purpose.\nReady to lead, connect and make an impact in your local community?\nAre you someone who enjoys bringing people together, supporting teams to do their best work, and shaping meaningful experiences for customers and community? This role is an opportunity to step into a flexible, purpose-led leadership role where your transferable skills really matter.\nWhy join a Community Leadership role at Medibank?\nWe’re on a mission to create Better Health for Better Lives - for our customers, our communities and our people. As a Local Community Lead you’ll play a key role in bringing that purpose to life at a local level while continuing to grow your own capability and career.\nWhat makes this role rewarding for our people:\nFlexibility & autonomy: Balance time working in-store, from home and out in the community. You’ll have the freedom to plan your week in a way that supports you and your team.\n\nConnection with people & purpose: Build strong, trusted relationships with your team, customers and community partners - and see the real impact of your leadership every day.\n\nCareer development & stretch: Strengthen your leadership, coaching and decision-making skills in a role that encourages experimentation, learning and continuous improvement.\n\nSupportive culture: Be part of a geographically based, cross-functional team that value collaboration, wellbeing and shared success.\n\nAbout the role\nWe have an exciting opportunity for a full time Local Community Lead to join our team at Coffs Harbour.\nIn this role, you’ll lead a geographically based community team, creating an environment where people feel supported, empowered, and accountable. You’ll balance customer experience, team engagement, and performance while shaping local solutions that respond to the needs of your community.\nThis is a hands-on leadership role where you’ll coach, remove barriers and help your team focus on what matters most - delivering trusted, personalised support to our customers.\nWhat you’ll be doing\nCreate a positive, inclusive team environment where people feel connected, supported and motivated\n\nCoach and develop team members, helping them build confidence, capability and ownership\n\nUse local insights and feedback to improve how customers experience Medibank\n\nBalance service delivery and growth across in-store, phone and digital channels\n\nEncourage collaboration, experimentation and continuous improvement at a local level\n\nRepresent Medibank in the community and strengthen local relationships and partnerships\n\nYou might already have the skills for this role if you…\nHave experience leading, coaching or supporting others - formally or informally\n\nAre confident having conversations, providing feedback and building trust\n\nEnjoy problem-solving and helping teams navigate change\n\nCan prioritise, make decisions and stay focused on customer and team outcomes\n\nCommunicate clearly and adapt your style for different people and situations\n\nAre motivated by purpose and enjoy seeing the impact of your work on others\n\nYou don’t need specific health insurance experience - your leadership and people skills are what matter most.\nWhy work for Medibank\nAt Medibank, we believe work should help you live better. You'll be part of a team that's reimagining how work, wellbeing and growth come together, with the flexibility, support and opportunities to make a meaningful impact while building a career that works for you and reaching your fullest human potential.\nTo learn more about what's in it for you, visit: https://careers.medibank.com.au/the-medibank-experience\nBe Yourself. Belong Here\nWe’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self-because your unique voice is what makes us stronger.\nWe welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.\nOur employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.\nIf you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us  or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)\nMedibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work","description_format":"text","description_chars":5283,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-04T08:44:27Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":16,"reasons":["conf:4","velocity","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/medibank-local-area-manager","json_url":"https://alion.io/job/medibank-local-area-manager.json","meta":{"generated_at":"2026-11-06T09:48:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17787,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1859453},"rest":"https://alion.io/mcp/rest/get_company?id=1859453"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmedibank-local-area-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmedibank-local-area-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmedibank-local-area-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/medibank-local-area-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmedibank-local-area-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3732089}},{"tool":"search_jobs","arguments":{"company":"medibank.com.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3732089},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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