{"id":2339060,"url":"https://alion.io/job/medic-911-human-resources-manager","title":"Human Resources Manager","company":{"id":2132512,"name":"Medic 911","domain":"medic911.com","url":"https://alion.io/company/medic911","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":99446,"max":125009,"currency":"USD","period":"year","gross":null,"usd_annual":125009},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T09:57:37Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T18:13:13Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Human Resources Manager\nMecklenburg EMS Agency | Charlotte, NC\nHiring Salary Range: $99,446-$125,009 annually\nReporting to the Director of Employee Services, this role leads the HR and Safety departments and advises agency leadership. You’ll guide daily HR and Safety operations while overseeing risk, compliance, and employee health and wellness. This requires someone who can anticipate concerns, recommend practical solutions, and follow through.\nOur team and work environment\nOur HR and Safety teams support a 24/7 EMS agency, where staffing, employee relations, safety, and wellness decisions directly affect operational readiness. The work requires close collaboration across departments, responsiveness to changing priorities, and the ability to balance employee needs with agency responsibilities.\nAs HR Manager, you’ll lead and develop the team, mentor department leaders, and build productive relationships throughout MEDIC. We’re seeking someone who is approachable, accountable, and able to provide clear direction while staying engaged in the work.\nThe leadership you’ll bring\nSuccess in this role requires technical expertise and the ability to earn trust. We’re looking for a leader who can:\nDemonstrate professionalism, discretion, and consistent follow-through when handling sensitive employee and agency matters.\n\nCommunicate clearly and confidently with employees, managers, and senior leadership.\n\nIdentify workforce, safety, and compliance risks early and provide well-supported recommendations.\n\nAdvise senior leaders with confidence, explain the reasoning behind recommendations, and respectfully raise concerns when needed.\n\nNavigate difficult conversations with composure, fairness, and good judgment.\n\nCoach and develop the team while setting clear expectations for service, performance, and accountability.\n\nConnect HR, risk, and safety decisions with the agency’s broader goals and operational needs.\n\nRisk and safety oversight\nRisk and safety are significant responsibilities of this position. You’ll provide management oversight of the agency’s risk and safety functions, general liability and vehicle insurance/claims, workers’ compensation, and employee health and wellness, working with department leaders to:\nIdentify and address risks affecting employees and agency operations.\n\nEnsure policies and practices align with applicable governmental, regulatory, and legal requirements.\n\nPromote a safe work environment through clear expectations, communication, and accountability.\n\nOversee workers’ compensation administration and coordinate with the teams responsible for employee health and safety.\n\nMaintain sufficient insurance coverage to protect agency operations, while analyzing for significant risk prevelance.\n\nUse relevant performance measures to identify concerns, guide improvements, and monitor progress.\n\nAdditional responsibilities\nLead employment, recruitment and retention, compensation, performance management, employee relations, and benefits.\n\nAdvise the Directors Team, and agency managers on HR policies, compliance, and employee matters.\n\nManage staffing plans, succession planning, and workforce initiatives that account for operational and budgetary needs.\n\nLead department planning, budgeting, performance, and employee development.\n\nDevelop and manage improvement projects that support the agency’s mission, goals, and values.\n\nOversee benefits, programs, and policies that support employee and family wellness.\n\nQualifications\nBachelor’s degree in Human Resources, Business Administration, or a related field.\n\nAt least five years of demonstrated experience as a high-level HR professional.\n\nWorking knowledge of employment and labor laws, safety and compliance, and HIPAA.\n\nStrong organizational skills and the ability to manage multiple priorities independently.\n\nEffective communication skills and proficiency in Microsoft Office.\n\nAbility to work in a fast-paced environment.\n\nA master’s degree in Business Administration or equivalent is preferred. PHR/SPHR certification, SHRM membership, North Carolina notary designation, and a Manager of Environmental, Safety and Health Program certification or similar credential are also preferred.\nCandidates should be prepared to discuss their experience overseeing risk and safety functions, addressing compliance concerns, and partnering with operational leaders to support employee safety.\nAdditional information\nThis position serves on the agency’s Management and Leadership Teams and may be designated as essential personnel based on the agency’s operational needs.\nThe physical demands described below are representative of those an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is regularly required to sit for prolonged periods, maintain hand and finger dexterity, view a computer screen for extended periods, listen to and comprehend instructions, and sustain concentration on tasks requiring attention to detail. The employee may also occasionally be required to reach, stoop, kneel, stand, walk, crouch, or crawl, and to lift or carry objects weighing up to 25 pounds.\nHiring Salary Range\n$99,446 - $125,009 USD\nApply\nComplete the online application and upload your resume through MEDIC’s UKG recruitment portal NO LATER THAN OCTOBER 23rd, 2026\nQuestions? Contact our recruiter, Ndidi Okafor at ","description_format":"text","description_chars":5536,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Insurance coverage"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Primary Care & Medical Centers","Ambulance & Medical Transport"],"lifecycle":[{"event":"open","at":"2026-10-12T10:58:52Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["seen:0","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":125009,"is_top_pay":false},"html_url":"https://alion.io/job/medic-911-human-resources-manager","json_url":"https://alion.io/job/medic-911-human-resources-manager.json","meta":{"generated_at":"2026-10-13T19:22:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29530,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2132512},"rest":"https://alion.io/mcp/rest/get_company?id=2132512"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmedic-911-human-resources-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmedic-911-human-resources-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmedic-911-human-resources-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/medic-911-human-resources-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmedic-911-human-resources-manager"}]}