Program Manager, Mobile Medical Unit

Location: This position may be based in the Tri-Cities area of Washington, including Kennewick, Pasco, and Richland.

The Mobile Medical Unit (MMU) Project Manager contributes to the Calling of Medical Teams International by leading the planning, launch, scaling and operational coordination of the Rural Access Mobile Health Program (RAMP), a hub and spoke mobile preventive-health program that creates new, recurring access points to care across underserved rural and frontier communities in Central and Eastern Oregon. RAMP is part of the Rural Health Transformation Program (RHTP) initiative aimed at strengthening rural health systems across Oregon by supporting community informed solutions that improve access, coordination, and long term sustainability. The Project Manager oversees two mobile medical units that provide immunizations, chronic disease screenings, point of care testing, health education, and referrals to healthcare and social services. The Project Manager ensures responsible use of funds, strong partner engagement, and reliable implementation of workflows that support effective care provision and coordination.

Medical Teams International Calling:

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.

Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates’ eligibility through thorough background check, police clearance, and professional reference check processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Project Planning & Implementation

• Lead end to end project management for the Central & Eastern Oregon Mobile Medical Unit hub, from startup through sustainable implementation of mobile clinic operations.
• Develop and maintain detailed project plans, timelines, milestones, risk logs, and implementation checklists.
• Develop, implement and coordinate a phased hub rollout, ensuring readiness across staffing, workflows, systems, and community partners.
• Identify project risks and dependencies and implement mitigation strategies to keep deliverables on track.
• Recruit, hire, onboard, supervise, and develop the RAMP team; foster a high functioning, accountable, and safe working culture.
• Ensure clinical services are delivered under appropriate standing orders and program enrollments (VFC/VAP), in coordination with the USP Health Advisor, Chief Medical Officer, and Vaccine Coordinator.
• Establish and enforce quality, safety, and regulatory compliance across all clinic operations (HIPAA, OSHA, and Oregon immunization and CLIA requirements) in collaboration with USP Health Advisor and MMU Program Manager.

Budget & Resource Management

• Manage project activities within the approved RAMP budget and work plan, ensuring fiscal responsibility and transparency.
• Ensure project expenditures, resource utilization, and staffing allocation tied to deliverables are tracked.
• Ensure project decisions align with budget constraints while maintaining program quality and compliance.
• Collaborate with Financial Control and Performance Analyst, USP Grants & Resources Manager, and US Programs (USP) Executive Director and Program Managers to forecast needs, monitor variances, support required reporting, share program information, and ensure data is accurate and up to date.

Partnership & Community Engagement

• Develop and maintain MOUs/MOAs and Letters of Commitment with county public health agencies, schools, tribal nations, faith based organizations, and community based organizations.
• Coordinate clinic scheduling and site logistics with partners; ensure each recurring site functions as a documented new access point to care.
• Build community trust through a partner led, locally hired, culturally responsive approach.
• Represent RAMP and Medical Teams to funders, partners, government officials, media, and the community.

Operations & Workflow Development

• Collaborate with US Programs Leadership, RAMP Mobile Nurses, and RAMP Operations Manager to design and implement standardized clinic and procurement workflows, communications and management procedures, and escalation protocols.
• Support integration of data tracking, reporting, and quality improvement processes.
• Ensure operational and program practices support equity, accessibility, and trauma informed service delivery.
• Support procurement workflows and fleet and IT readiness for two mobile units in coordination with the Operations Manager.

Monitoring, Reporting & Continuous Improvement

• Track program data and outcome metrics (patients served, immunizations, procedures, value of services, new access points, patient satisfaction, etc.) via the EHR and Measurement, Evaluation & Learning (MEL) systems.
• Prepare clear, concise project status updates for leadership, funders, and partners.
• Identify opportunities for efficiency, scalability, and process improvement as RAMP matures.
• Support documentation required for audits, compliance, and funding accountability.
• Ensure accountability is integrated into strategies, program design, monitoring and evaluations, recruitment, staff onboarding, training and performance management, partnership agreements, and highlighted in reporting.

Other Duties:

• Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation, Abuse & Harassment, Child & Vulnerable Adult protection, and harassment free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding code of conduct and behavior expectations.
• Collaborate with US Programs Leadership to provide surge support in the event of a domestic disaster, as needed.
• Attend staff meetings and required trainings.
• Utilize volunteers when appropriate.
• Additional duties as assigned.

Qualifications

EDUCATION, LICENSES & CERTIFICATIONS

Required:

• Bachelor's degree in a health related (e.g. healthcare administration, nursing), public health, public administration, management, or related field (or equivalent experience).
• Valid driver's license with few or no traffic violations.

Preferred:

• Master's degree in public health, healthcare administration, business/public administration, nursing, or a related field.
• Bilingual in Spanish.
• Project management certification.

EXPERIENCE

Required:

• Minimum 3 years of project management experience, preferably in healthcare, human services, care coordination, or community based programs.
• Minimum 2 years of management experience in a healthcare or clinical environment.
• Demonstrated experience managing projects with fixed or startup budgets.
• Experience working with diverse stakeholders, including community based organizations and public sector partners.

Preferred:

• Experience in mobile health, public health, or immunization programs.
• Familiarity with grant funded or publicly funded program requirements.
• Experience supporting hub based, coordinated care, or social service delivery models.
• Experience serving rural and frontier communities, ideally in Central/Eastern Oregon.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge:

• Basic understanding of health systems, US safety net system and mobile healthcare landscape.
• Knowledge of public health and immunization program requirements and grant compliance.
• Knowledge of equity centered and community informed approaches.

Skills:

• Demonstrated leadership and management skills in planning, achieving results, and developing a diverse team.
• Proficient in financial management, including preparing, monitoring, and controlling budgets and reports.
• Strong written, oral, and group facilitation communication skills.
• Moderately skilled in EHR software and Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams).
• Moderately skilled with communication software: Outlook, CRM (or other database programs).
• Strong organizational, time management, and documentation skills.
• Skilled at building and maintaining a high functioning, high performing work team.
• Skilled in strategic and operational thinking.
• Skilled in fiscal and resource accountability.

Abilities:

• Ability to operate well in a fast paced environment and maintain a positive attitude under stress.
• Ability to work both independently and collaboratively with staff, volunteers, and partner agencies.
• Ability and willingness to travel frequently within Central/Eastern Oregon and work a flexible schedule including occasional evenings and weekends.
• Ability to collaboratively function in cross sector programming environment.
• Ability to communicate clearly and proactively in both verbal and written forms.
• Ability to be adaptable in startup or evolving environment.
• Commitment to Medical Teams International Calling Statement and Core Values.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent use of computers, databases and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
• Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computers.
• Frequent communication and exchange of information among colleagues and persons of concern requires the ability to speak, hear, convey, and express oneself.
• Frequent close vision and the ability to adjust focus.
• Occasionally ascends/descends stairs, steps, or ladder
• Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
• The employee must occasionally lift and/or move up to 40 pounds.
• Seldom to occasionally positions oneself to stoop, kneel, crouch, or crawl.
• If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderately quiet.
• The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.