{"id":3781194,"url":"https://alion.io/job/medimpact-change-management-specialist","title":"Change Management Specialist","company":{"id":2093547,"name":"MedImpact","domain":"medimpact.com","url":"https://alion.io/company/medimpact-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-11T05:49:22Z"}},"role":"HR","role_family":"HR","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":156148,"max":218608,"currency":"USD","period":"year","gross":null,"usd_annual":218608},"salary_estimate":null,"experience_years_min":13,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-12T04:54:17Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Exemption Status:\nUnited States of America (Exempt)$156,148 - $218,608 - $281,067“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”\nThis position is not eligible for Sponsorship.\nMedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!\nWhy join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.\nAt MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!\nJob Description\nSummary\nThe Change Management Specialist will own or support change strategy and execution for complex or highly visible enterprise programs. This role translates program objectives into an actionable change plan that prepares impacted stakeholders, supports adoption, manages operational and compliance risk, and helps leaders achieve measurable outcomes. The role should be able to organize inputs across readiness, communications, training, go-live planning, command center support, and post-launch stabilization.\nEssential Duties and Responsibilities include the following. Other duties may be assigned.\nLead or support end-to-end change strategy, planning, and execution for complex, strategic, cross-functional programs.\nOwn or support implementation of program-level change plans across product readiness, stakeholder engagement, communications, training, business readiness, go-live preparation, command center support, hypercare, and transition to long-term support.\nConduct detailed stakeholder, change impact, readiness, adoption risk, training needs , support model, and go-live risk assessments across business, clinical, operational, technology, client-facing, and compliance groups.\nIndependently or in partnership with Change Lead II or III, develop integrated change strategies that include sponsorship, communications, engagement, training, business readiness, resistance management, cutover support, reinforcement, adoption measurement, and stabilization measures.\nPartner closely with program managers, product owners, operational leaders, technology teams, compliance, HR, communications, support teams, and subject matter experts to integrate change work into program delivery plans.\nCreate and manage executive-ready change plans, sponsor action plans, stakeholder engagement plans, communications calendars, training roadmaps, readiness dashboards, and hypercare plans.\nAssist project teamsleads in preparation for Change Management COE reviews. Assist Director-Change Management with conduct of Change Management forum.\nIdentify readiness governance routines, including escalation of adoption risks, stakeholder misalignment, support model gaps, training gaps, access/permissions issues, operational readiness gaps, and decision blockers. Resolve issues independently or with assistance of Change Lead II or III or Director-Change Management\nCoordinate launch and transition communications across internal teams, and where applicable, external/client-facing audiences or long-term support teams.\nRepresent assigned projects at daily live support routines. Support dashboard/reporting needs, issue triage workflows, and post-go-live stabilization plans.\nMeasure adoption and readiness using qualitative and quantitative feedback, usage data, training completion, support volumes, operational indicators, stakeholder sentiment, and program-specific success metrics.\nCoach product owners, business change champions, and program team members assigned to the initiative.\nSupervisory Responsibilities\nNo supervisory responsibilities\nClient Responsibilities\nThis is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.\n\nQualifications\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nEducation and/or Experience\nBS/BA and 13+ years’ experience or equivalent combination of education and experience, and 10 years of SME in respective areas\n\nComputer Skills\nIntermediate to advanced knowledge of Microsoft Office software (Outlook, Word, Excel and PowerPoint)\nIntermediate to advanced knowledge of MS Project or SmartSheet and Visio\nIntermediate knowledge of at least one content management system (e.g. SharePoint, Confluence, wiki)\nJIRA and PowerBI experience highly desirable\nDemonstrated ability to learn new software tools\nCertificates, Licenses, Registrations\nPMP or other project management certification, desired, but not required\nOther Skills and Abilities\nExperience leading change across multiple workstreams, stakeholder groups, business functions, and leadership levels.\nExperience supporting product/platform releases, go-lives, command centers, hypercare, operational readiness, and transition-to-support activities.\nStrong or advancing executive communication, facilitation, issue framing, and decision support skills.\nExperience building change strategies for technology-enabled transformation, process redesign, operating model changes, or regulatory/compliance-driven programs.\nAbility to connect change work to measurable adoption, readiness, support, stabilization, operational, client/member experience, or business outcome metrics.\nHealthcare, payer, PBM, pharmacy, claims, formulary, clinical, government programs, or related experience strongly preferred.\nReasoning Ability\nAbility to define problems, collect data, establish facts, and draw valid conclusions.\nAbility to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. \nMathematical Skills\nAbility to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.\nAbility to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. \nLanguage Skills\nAbility to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.\nAbility to write reports, business correspondence, and procedure manuals. \n\nCompetencies\nTo perform the job successfully, an individual should demonstrate the following competencies:\nComposure\nDecision Quality\nOrganizational Agility\nProblem Solving\nCustomer Focus\nDrive for Results\nPeer Relations\nTime Management\nDealing with Ambiguity\nLearning on the Fly\nPolitical Savvy\nPhysical Demands\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Ability to maintain clear near visual acuity at approximately 20 inches or less (i.e., “close vision”) to accurately read fine print, view computer screens, and handle small objects. Requires adequate color vision and depth perception to support safety and precision in detail-oriented tasks.\nWork Environment\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nThis position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).\nWork Location\nThis position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.\nWorking Hours\nThis is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonably meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm.\nTravel\nThis position may require domestic travel.\nThe Perks:\nMedical / Dental / Vision / Wellness Programs\n\nPaid Time Off / Company Paid Holidays\n\nIncentive Compensation\n\n401K with Company match\n\nLife and Disability Insurance\n\nTuition Reimbursement\n\nEmployee Referral Bonus\n\nTo explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers\nMedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.\nEqual Opportunity Employer, Male/Female/Disabilities/Veterans\nOSHA/ADA:\nTo perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nDisclaimer:\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.","description_format":"text","description_chars":11670,"description_truncated":false,"requirements":{"experience_years_min":13,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmaceutical Distribution","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-05T00:55:12Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.746,"p_room":0.945,"age_days":7,"expected_fill_days":14,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":218608,"is_top_pay":true},"html_url":"https://alion.io/job/medimpact-change-management-specialist","json_url":"https://alion.io/job/medimpact-change-management-specialist.json","meta":{"generated_at":"2026-11-12T06:27:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12835,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2093547},"rest":"https://alion.io/mcp/rest/get_company?id=2093547"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmedimpact-change-management-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmedimpact-change-management-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmedimpact-change-management-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/medimpact-change-management-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmedimpact-change-management-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3781194}},{"tool":"search_jobs","arguments":{"company":"medimpact.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3781194},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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