{"id":3061841,"url":"https://alion.io/job/medimpact-manager-data-center-operations-networking-engineering","title":"Manager, Data Center Operations & Networking Engineering","company":{"id":2093547,"name":"Medimpact","domain":"medimpact.com","url":"https://alion.io/company/medimpact-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tempe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115142,"max":161200,"currency":"USD","period":"year","gross":null,"usd_annual":161200},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"VPN","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-25T17:21:32Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Exemption Status:\nUnited States of America (Exempt)$115,142 - $161,200 - $207,257“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”\nThis position is not eligible for Sponsorship.\nMedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!\nWhy join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.\nAt MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!\nJob Description\nThe IT Manager, Data Center Operations & Network Engineering is responsible for the strategic direction, operational excellence, reliability, security, and lifecycle management of the organization’s on-premises data centers, colocation facilities, enterprise network infrastructure, and cloud-connected environments. This role leads teams responsible for physical data center operations, network engineering, telecommunications, and infrastructure services to ensure highly available, secure, scalable, and resilient technology platforms that support business-critical operations.\nThe position provides leadership for infrastructure service delivery, data center and network architecture, disaster recovery readiness, capacity planning, incident management, vendor oversight, and technology modernization. The manager partners with Information Security, systems and cloud engineering, application teams, business stakeholders, and service providers to align infrastructure capabilities with organizational growth, regulatory obligations, and operational priorities.\nEssential Duties and Responsibilities include the following. Other duties may be assigned.\nOn Premises Data Center Operations\nLead day-to-day and long-term operations of enterprise-owned on-premises data centers, disaster recovery sites, and colocation facilities.\nManage physical data center space, racks, cabinets, structured cabling, power utilization, cooling, environmental monitoring, and capacity forecasts.\nCoordinate installation, relocation, maintenance, and decommissioning of servers, storage, network equipment, and supporting infrastructure.\nEnsure physical security, access controls, maintenance procedures, documentation, and operational standards are consistently followed.\nOversee facility incidents and planned maintenance involving generators, UPS systems, power distribution, cooling, fire suppression, and building services.\nDevelop data center growth, consolidation, modernization, and lifecycle plans that balance resiliency, cost, capacity, and business risk.\nNetwork Engineering and Architecture\nLead the architecture, engineering, implementation, and lifecycle management of enterprise LAN, WAN, data center, internet, wireless, and remote-access networks.\nOversee core routing and switching, firewalls, load balancers, DNS, DHCP, IP address management, VPN, SD-WAN, and network management platforms.\nDesign resilient connectivity between on-premises data centers, colocation facilities, corporate locations, cloud platforms, business partners, and external clients.\nEstablish network architecture standards for segmentation, redundancy, scalability, performance, security, and recoverability.\nDrive network modernization, automation, observability, configuration management, and infrastructure-as-code practices where appropriate.\nPartner with cloud and platform engineering teams on hybrid connectivity, cloud routing, private connectivity, network security controls, and traffic management.\nNetwork Operations and Service Reliability\nEnsure 24x7 availability and performance of critical network and data center services through proactive monitoring, alerting, and operational readiness.\nLead response to major network and infrastructure incidents, including technical escalation, stakeholder communication, service restoration, root cause analysis, and corrective actions.\nDefine and report service metrics for availability, latency, packet loss, capacity, incident trends, change success, and recovery performance.\nOversee network capacity planning, circuit utilization, performance tuning, hardware refreshes, software upgrades, patching, and vulnerability remediation.\nMaintain accurate network diagrams, circuit inventories, configurations, support documentation, and operational runbooks.\nNetwork Security and Compliance\nPartner with Information Security to implement secure network architectures, segmentation, firewall governance, zero trust principles, and secure remote access.\nEnsure infrastructure and network controls support applicable corporate security policies, audit requirements, and regulatory obligations.\nCoordinate vulnerability remediation, security assessments, access reviews, logging, evidence collection, and audit responses for data center and network services.\nMaintain separation of production, non-production, disaster recovery, management, partner, and user network zones based on approved security standards.\nDisaster Recovery and Business Continuity\nMaintain resilient data center and network architectures that support documented recovery time and recovery point objectives.\nPlan and coordinate infrastructure failover tests, disaster recovery exercises, network recovery validation, and corrective action tracking.\nEnsure alternate connectivity, redundant carriers, equipment spares, backups, configurations, and recovery procedures are available and tested.\nPartner with business continuity, application, security, and infrastructure teams to improve enterprise resiliency.\nLeadership and Team Management\nLead, mentor, and develop network engineers, data center operations staff, and infrastructure professionals.\nEstablish clear priorities, engineering standards, operational practices, on-call expectations, and service delivery accountability.\nManage staffing, resource allocation, succession planning, technical development, and workload prioritization.\nPromote a culture of ownership, collaboration, continuous improvement, documentation, and disciplined change management.\nVendor, Carrier, and Financial Management\nManage relationships with colocation providers, telecommunications carriers, internet service providers, hardware vendors, and managed service partners.\nOversee circuits, contracts, renewals, service-level performance, licensing, warranties, and vendor escalations.\nDevelop capital and operating budgets for data center, network, telecommunications, maintenance, and infrastructure lifecycle requirements.\nIdentify cost optimization opportunities while preserving availability, security, performance, and operational continuity.\nStrategic Planning and Governance\nContribute to enterprise infrastructure strategy and multi-year roadmaps for on-premises data centers, network services, colocation, cloud connectivity, and disaster recovery.\nEvaluate technology and sourcing options and present investment recommendations, risks, dependencies, and measurable outcomes to leadership.\nLead or support data center expansions, consolidations, relocations, migrations, technology refreshes, and network transformation initiatives.\nEnsure architecture decisions and operational changes follow established governance, change control, and risk management processes.\nSupervisory Responsibilities\nManages assigned staff in the segment area. Responsible for the overall direction, coordination, and evaluation of the unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supports and enforces all company policies and procedures in a fair and consistent manner, taking corrective action whenever necessary.\nClient Responsibilities\nThis is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.\nQualifications\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nEducation and/or Experience\nBS/BA degree or equivalent plus 5+ years of experience; 1 year of SME in respective area(s); and 3+ years of supervisory experience; 4 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship with a seasoned leader (Dir+) that must completed within 12 months in new position may substitute for the supervisory experience requirement.\nComputer Skills\nDemonstrated knowledge of enterprise routing and switching, firewalls, WAN and SD-WAN, load balancing, VPN, data center networking, and hybrid cloud connectivity.\nWorking knowledge of server, virtualization, storage, backup, monitoring, disaster recovery, and IT service management practices.\nCertificates, Licenses, Registrations\nCCNP, CCIE, Azure Network Engineer Associate, ITIL, or comparable industry certification preferred\nOther Skills and Abilities\nExperience operating enterprise-owned on-premises data centers and/or colocation facilities in a highly available environment.\nExperience managing major incidents, technical vendors, telecommunications carriers, budgets, contracts, and infrastructure projects.\nExperience with Azure networking and hybrid on-premises and cloud infrastructure.\nStrong leadership, coaching, decision-making, and cross-functional collaboration skills.\nAbility to translate complex infrastructure risks and investment needs into clear business terms.\nStrong analytical, troubleshooting, capacity planning, and problem-management capabilities.\nExcellent written and verbal communication, including executive-level reporting and major-incident communication.\nAbility to balance strategic planning, operational priorities, security requirements, cost management, and service reliability.\nReasoning Ability\nAbility to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.\nAbility to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. \nMathematical Skills\nAbility to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.\nLanguage Skills\nAbility to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. \nCompetencies To perform the job successfully, an individual should demonstrate the follo...","description_format":"text","description_chars":16081,"description_truncated":true,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k 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