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Location
Remote/Hybrid (Pune, India)
Employment
Full-Time
Overview
Company
Impact
Profile match
Medline is a healthcare company-a manufacturer, distributor and so much more, doing business in more than 125 countries and territories around the world. We provide the quality medical products and solutions our customers need to deliver their best care to every person in every care setting. Together, we free up the clinical and supply chain resources required to improve the overall operating performance of healthcare.

Job Summary

Manage and coordinate contracted and non-contracted pricing for Medline customers regarding branded products.

Communicate with various parties on all aspects concerning pricing. Manage price change expectations related to contracts and non-contracted pricing.

Cultivate the day- to-day relationships with customers. Act as a liaison between vendors and sales reps (DSMs, PVAs, etc) to communicate and correct pricing misalignments, and ensure customer satisfaction.

Job Description

Associate Analyst -DistributedPricing

About Medline:

About Medline India:

Medline India was setup in 2010 in Pune, primarily as an offshore Development Centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration June 2025 - June 2026. We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.

About Medline Industries, LP:

Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care. At present, Medline Industries,LPholds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centers, physician offices, home care agencies, providers, and retailers. We're proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.

Job Description:

Oversee and coordinate both contracted and non-contracted pricing for Medline customers, specifically fordistributedproducts. This role involves comprehensive communication regarding all pricing aspects. It also includes managing expectations around price changes related to contracts or non-contracted pricing. This position also requires maintaining daily customer relationships. Acting as a bridge between vendors and sales representatives (such as DSMs, PVAs, etc.) and addressing pricingexpectationsto ensure customer satisfaction.

KeyResponsibilities:

  • Managecustomerpricing requests from initiation through completion.Analyze,research and resolve pricingissuessubmitted by customers, DedicatedService Managers (DSM)andsalesrepresentatives.

  • Confirm pricing eligibility with appropriateVendors, update the system and communicate relevantinformationto therequestors.

  • Coordinate with Medline sales reps, vendors and internal teamssuch as Vendor Contracts, Vendor Price Listing,and VendorOperationsfor pricing requests, discrepancies or questions.

  • Perform weekly Price Change Notifications (PCN) audits to ensure accuracy and communicate changes to customers.

  • Analyze pricing requests by various methods such asverification of Group Purchasing Organization (GPO) rosters, Vendor Electronic Data Interchange (EDI) files and Pricing Portals. This involves diligent cross-checking to ensure data accuracy.

  • Processing of pricing request requires understanding ofmarkup approval hierarchy, contract ranking and pricing hierarchy as per customer types.

  • Handling price match file for pharma items whichincludesresearch and analysis ofcompetitor pricingalong withmarket trends to increase profitability and to attractthe customers.

  • Able to understand and utilize different pricing tools, applicationssuchas SAP Vistex, Smart Quote, Dart, Zendesketc.

  • To ensurepromptemail turnaroundis maintained through the inboxesaccording to task priority.

  • Able to handleand process largeamountof data in excel efficiently and accurately

  • Perform additional tasks as necessary to support theday to dayresponsibilities of the Pricing Department

Must Have

  • A graduate degree.

  • Proficiency in basic Excel functions, including VLOOKUP, Pivot Tables, cell formatting, and data filtering.

  • Ability to process information accurately, assess priorities, and draw clear, concise conclusions.

  • Strong time management skills, including the ability to prioritize, organize, track details, and meet deadlines.

  • Experience delivering high-quality customer service to internal and external stakeholders, ensuring service standards and customer satisfaction.

  • Proven ability to collaborate effectively with internal and external resources to achieve departmental goals within established timelines.

  • Strong analytical skills.

  • Excellent English communication skills, both written and verbal.

  • Flexibility to handle high volumes of requests during peak periods.

  • Ability to multitask and manage competing priorities.

  • Highly detail-oriented and deadline-driven.

  • A proactive team player who is self-motivated and hardworking.

Good to Have

  • MBA or equivalent advanced degree.

  • Educational background or knowledge in pharmaceutical sciences (B. Pharm or M. Pharm).

  • Prior experience in contracting and pricing, with familiarityinSAP Vistex and Zendesk preferred.

Working Hours:

10.30 am to 7.30 pm - daylight saving

11.30 am to 8.30 pm - non daylight saving

About Medline India:

Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 - May 2024.

We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.

About Medline Industries, LP:

Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.

At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.

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