# Customer Service Representative

Medlogix, LLC delivers innovative medical claims solutions through a seamless collaboration of our medlogix® technology, our highly skilled staff, access to our premier health care provider networks, and our commitment to keeping our clients’ needs as our top priority. Medlogix has a powerful mix of medical expertise, proven processes and innovative technology that delivers a more efficient, disciplined insurance claims process. The result is lower expenses and increased productivity for the auto insurance and workers’ compensation insurance carriers; third party administrators (TPAs); and government entities we serve. Job Description The Customer Service Representative will serve as a liaison between Medlogix and our customers which include: insurance carriers, employers, medical providers, insureds, and colleagues. The Medlogix Customer Service Representatives are responsible for the answering of incoming calls through multiple phone queues, addressing callers, inquiries for multiple lines of business and services, FROI input and distribution, Auto intake/ Medlogix's system updates, processing of Precertification discrepancies, as well as various other tasks. Essential Duties and

- **Id**: 3902743
- **Url**: <https://alion.io/job/medlogix-customer-service-representative>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Hamilton, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-07T01:21:36Z
- **Employer posted date**: 2026-11-07
- **Last verified at**: 2026-11-09T22:32:51Z
- **Board verified**: yes
- **Days open**: 3
- **Description format**: text
- **Description chars**: 3175
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Revenue Cycle & Medical Billing

## Company

- **Id**: 4441365
- **Name**: Medlogix
- **Domain**: medlogix.com
- **Url**: <https://alion.io/company/medlogix>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: ADP

## Technologies

- **Microsoft Office** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 3

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: yes

## Lifecycle

- Event: open; At: 2026-11-07T01:21:36Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 2
- **Expected fill days**: 22
- **Reasons**: conf:1, win:early, comp:junior
- **Computed at**: 2026-11-09T06:03:00Z

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.