{"id":3334483,"url":"https://alion.io/job/medrisk-supervisor-quality-assurance","title":"Supervisor -Quality Assurance","company":{"id":2152188,"name":"MedRisk","domain":"medrisknet.com","url":"https://alion.io/company/medrisknet","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":86,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mandaluyong, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":18500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-23T18:09:00Z","employer_posted_date":"2026-07-23","last_verified_at":"2026-10-28T08:28:33Z","board_verified":true,"closed_at":null,"days_open":96,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":96},"description":"Job Description\nThe Quality Assurance Supervisoris responsible for overseeing the quality assurance processes, ensuring compliance with industry standards, and leading a team of quality assurance analysts/professionals. This role involves developing and implementing quality assurance policies, conducting audits, and driving continuous improvement initiatives to maintain high standards of service.\nGeneral Profile\nEducation:Bachelor’s degree inBusiness, Engineering, Healthcare Administration, or related field.\nLicensure: Holds an active and unrestricted Philippineor USnursing or clinical license (or equivalent clinical certification preferred)for Clinical programs.\nExperience: Minimum of3years in clinical review or quality assurance, with at least 2 years in a supervisory role within a relevant industry(e.g., healthcare, manufacturing, BPO, or technology)\nTechnical Skills:Proficiencyin quality management, audit tools, and data analysis software.\nCertifications (Preferred): Six Sigma Green/Black Belt, Certified Quality Auditor\nLeadership & Communication: Strong ability to lead teams, provide constructive feedback, and collaborate across departments.\nProblem-Solving & Analytical Thinking:Expertiseinidentifyingefficiencies, implementing solutions, and driving process improvements.\nKey Responsibilities\nDevelop and Implement Quality Standards:Establishand enforce quality assurance policies, procedures, and best practices to ensure compliance with regulatory requirements and companyobjectives. \nSupervise QA Team: Lead,mentorand train quality assurance analysts tomaintainconsistency and accuracy in quality assessments. \nConduct Audits and Inspections:Perform regular audits of processes, documentation, and service quality toidentifyareas for improvements.\nEnsure regulatory compliance: Monitor adherence to industry regulations, accreditations standards and internal policies, ensuring compliance with national or international quality guidelines.\nAnalyze quality Metrics: Collect and evaluate datarelatedquality performance,identifyingtrendsandrecommendingcorrective actions.\nInvestigate Quality Issues: Address non-conformance issues, client complaints, and process inefficiencies, implementing corrective and preventive measures.\nCollaborate with Cross-Functional Teams: Work closely with Operations, Training and Compliance teams to align quality initiatives with business goals.","description_format":"text","description_chars":2403,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Physiotherapy & Rehabilitation","Care Coordination & Population Health"],"lifecycle":[{"event":"open","at":"2026-10-27T13:12:00Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long 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