HR Support IV – ELR Operations

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

This role requires skill, tact, discretion, and judgment to accomplish objectives. You will work closely with the ER Support (coordinators) and ER Partner teams, Employment Law/Legal, Compliance, broader Human Resources community, and other key stakeholders as applicable, to deliver a fair, consistent ER and/or compliance service. In this role you would support the Benelux region; Netherlands and Belgium primarily. This position will report directly into the EMEA ER Operations leader. The successful candidate is organized, efficient, process oriented and a self-motivated team player. You work well under pressure in a dynamic environment, are tactful, exercises independent judgment and discretion - professional presentation and keep information confidential.

Responsibilities may include the following and other duties may be assigned:

• Provides ER COE team project coordination and support in effective case management of people related issues such as: ER concerns, disciplinaries, terminations, and investigations, as appropriate
• Manages record keeping for various programs and processes (terminations, performance improvement, escalation and notification, etc.). Errors are highly visible and would normally require significant expenditures (costs and time delays) to resolve.
• Execution of all voluntary and involuntary terminations within scope of support. Provides managers with the materials and tools to successfully exit terminating employees. Drives manager accountability through coaching and follow through of process and system navigation, ensuring timely completion and approval of all terminations. Expert on all parts of the termination process (i.e.: Workday transactions, IT requirements, payroll and policies, and unemployment claims, as applicable to role). Communicates with extended partners throughout the process.
• Executes back office and logistical planning and support for Organizational Restructuring and Reduction in Force activities. Member of the Data Management team ensuring flawless execution and reporting of personal/confidential information. Partners with the extended off boarding teams (IT, Security, TA, AskHR, Finance, Global Mobility, MEAP). May be required to partner and work with Unions or Works Council.
• Prepare employee packets, notification letters and Separation Agreement, and Releases. Responsible for submitting requests to initiate Outplacement services and other ad hoc requests as needed.
• Answer employee questions on organizational policies and procedures; refer employees to appropriate resources as needed. May act as an expert on key processes and programs.
• Maintains strict confidentiality in managing highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations.

Required Knowledge and Experience:

• Bachelor's degree with working experience or High School diploma with 3 years administrative/project coordinator experience
• Proficient with Microsoft Office (MS Excel, Word, Powerpoint, Outlook, etc) and strong skills in program/process design, as well as process improvement skill set.
• Working knowledge of Dutch and Belgian government and Law, experience in Employee & Labour Relations & Employement Law and demonstrated knowledge of ER Procedures & processes.
• Demonstrated excellence in written and verbal communication skills, organizational skills and ability to solve problems and multi-task.
• Provides skilled technical support with minimal direction, which may include data coordination, data analysis, tracking and coding and able to exercise independent judgment and discretion, as well as maintenance of confidentiality.
• Strong skills in program/process design, as well as process improvement skill set.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.