{"id":2878249,"url":"https://alion.io/job/medvet-emergency-client-service-representative-relief","title":"Emergency Client Service Representative - Relief","company":{"id":2063533,"name":"MedVet","domain":"medvet.com","url":"https://alion.io/company/medvet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0.125,"time_to_fill_p50_days":12,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Girard, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T22:08:22Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-28T22:24:58Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Description\nMedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology,and so much more! We are looking for collaborative and driven people to join our clinical team.\nWe thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVetexperience for our clients and patients, as well as your teammates.\nWeare looking for: Client Service Representative (CSR)\nOur Client Service Representatives havethe first interaction with our clients providing superior service to ensure client interactions are facilitatedsmoothly, compassionatelyand effectively throughout their MedVetExperience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical recordsand financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintaina compassionate yet professional composure.\nWhat you’ll do:\nGreet and check-in clients\n\nAnswer telephones and transfer calls\n\nEscort clients and their pets to exam rooms\n\nManage medical records, charts, reportsand correspondence\n\nDiscuss payment options and process payments\n\nMaintain a neat and clean lobby\n\nWho you are:\nAbility to remain composed in stressful and emotional situations\n\nExcellent verbal and written communication skills\n\nExcellent client service skills and phone etiquette\n\nAttention to detail, self-motivated and the ability to work successfully as part of a team and autonomously\n\nSense of urgency within a fast-paced environment\n\nSome flexibility with work hours and able to work additionalhours when necessary\n\nCritical thinking skills and ability to anticipateneeds inter & intra-departmentally\n\nGeneral computer competency required including Microsoft Word and Excel\n\nPreviousexperience in veterinary setting (preferred)","description_format":"text","description_chars":2105,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Farming & Agriculture","Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-10-19T22:08:22Z"}],"visa":[],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.717,"p_room":0.9,"age_days":8,"expected_fill_days":12,"reasons":["conf:1","win:mid","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/medvet-emergency-client-service-representative-relief","json_url":"https://alion.io/job/medvet-emergency-client-service-representative-relief.json","meta":{"generated_at":"2026-10-29T01:40:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2539,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2063533},"rest":"https://alion.io/mcp/rest/get_company?id=2063533"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmedvet-emergency-client-service-representative-relief"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmedvet-emergency-client-service-representative-relief"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmedvet-emergency-client-service-representative-relief"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/medvet-emergency-client-service-representative-relief\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmedvet-emergency-client-service-representative-relief"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2878249}},{"tool":"search_jobs","arguments":{"company":"medvet.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2878249},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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