Veterinary Client Service Representative
Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 1, 2026. MedVet scores A on the Alion truth index.
Description
Veterinary Eye Institute (VEI) is the leading veterinarian-ownedand led network of stand-alone ophthalmology practices. We help our patient receive advanced medical treatments and innovations. We treat things like cataracts, glaucoma, uveitis, ulcers, sudden blindness, and so much more! We are looking for collaborative and driven people to join our clinical team
We are looking for: Client Service Representative (CSR)
The right candidate enjoys working with people and their pets, is caring, friendly, and efficient. Someone who creates a warm and welcoming impression andremains professional and courteous while handling multiple tasks.
We are searching for someone who firmly believes in the quality of care we provide and can communicate this sense of assurance to clients. In addition, understandsour services and recommendations and clearly communicatethem to clients.
The ideal applicant can empathize with clients and remain compassionate and well mannered. Remaining calm and collected in the face of emergency situations.
What you’ll do:
Greet and check-in clients
Answer telephones and transfer calls
Escort clients and their pets to exam rooms
Manage medical records, charts, reports and correspondence
Discuss payment options and process payments
Communicationbetween clients and staff
Maintain a neat and clean lobby
Who you are:
High school diploma or equivalent
Ability to remain composed in stressful and emotional situations
Excellent verbal and written communication skills
Excellent client service skills and phone etiquette
Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
Sense of urgency within a fast-paced environment
Some flexibility with work hours and able to work additional hours when necessary
Critical thinking skills and ability to anticipate needs inter & intra-departmentally
Ability to stay on taskand work energetically for entire shift, sometimes up to 10 hours per day
Eager to learn more about diseases and medication specific to ophthalmology
Perks and Benefits include:
Strong career growth and personal development opportunities
Comprehensive Health Benefits
Vision and Dental
HSA, FSA and Independent Care Spending
401k with Employer Match
Paid Time Off (PTO)
Shift Differentials and On-callPay
Uniform Allowance
Employee Pet Discounts and Pet Insurance
Elective Short-Term Disability, Life and Accident Insurance and company paidLong Term Disability
Continuing Education Opportunities and Assistance Program
Come as you are.VEIis an equal opportunity employer. We are also a drug-free organization, therefore employment withVEI isdependent upon the passing of a drug screen and background check.
VEIdoes not accept unsolicited resumes from third-party recruiters.