{"id":1574865,"url":"https://alion.io/job/medvet-veterinary-client-service-representative-6","title":"Veterinary Client Service Representative","company":{"id":2063533,"name":"MedVet","domain":"medvet.com","url":"https://alion.io/company/medvet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":6,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Deerfield Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T09:30:28Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T06:31:21Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":19},"description":"Description\nVeterinary Eye Institute (VEI) is the leading veterinarian-ownedand led network of stand-alone ophthalmology practices. We help our patient receive advanced medical treatments and innovations. We treat things like cataracts, glaucoma, uveitis, ulcers, sudden blindness, and so much more! We are looking for collaborative and driven people to join our clinical team\nWe are looking for: Client Service Representative (CSR)\nThe right candidate enjoys working with people and their pets, is caring, friendly, and efficient. Someone who creates a warm and welcoming impression andremains professional and courteous while handling multiple tasks. \nWe are searching for someone who firmly believes in the quality of care we provide and can communicate this sense of assurance to clients. In addition, understandsour services and recommendations and clearly communicatethem to clients.\nThe ideal applicant can empathize with clients and remain compassionate and well mannered. Remaining calm and collected in the face of emergency situations.\nWhat you’ll do:\nGreet and check-in clients\n\nAnswer telephones and transfer calls\n\nEscort clients and their pets to exam rooms\n\nManage medical records, charts, reports and correspondence\n\nDiscuss payment options and process payments\n\nCommunicationbetween clients and staff\n\nMaintain a neat and clean lobby\n\nWho you are:\nHigh school diploma or equivalent\n\nAbility to remain composed in stressful and emotional situations\n\nExcellent verbal and written communication skills\n\nExcellent client service skills and phone etiquette\n\nAttention to detail, self-motivated and the ability to work successfully as part of a team and autonomously\n\nSense of urgency within a fast-paced environment\n\nSome flexibility with work hours and able to work additional hours when necessary\n\nCritical thinking skills and ability to anticipate needs inter & intra-departmentally\n\nAbility to stay on taskand work energetically for entire shift, sometimes up to 10 hours per day\n\nEager to learn more about diseases and medication specific to ophthalmology\n\nPerks and Benefits include:\nStrong career growth and personal development opportunities\n\nComprehensive Health Benefits\n\nVision and Dental\n\nHSA, FSA and Independent Care Spending\n\n401k with Employer Match\n\nPaid Time Off (PTO)\n\nShift Differentials and On-callPay\n\nUniform Allowance\n\nEmployee Pet Discounts and Pet Insurance\n\nElective Short-Term Disability, Life and Accident Insurance and company paidLong Term Disability\n\nContinuing Education Opportunities and Assistance Program\n\nCome as you are.VEIis an equal opportunity employer. We are also a drug-free organization, therefore employment withVEI isdependent upon the passing of a drug screen and background check.\nVEIdoes not accept unsolicited resumes from third-party recruiters.","description_format":"text","description_chars":2810,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-10-01T09:30:28Z"},{"event":"close","at":"2026-10-09T15:14:26Z"},{"event":"reopen","at":"2026-10-14T12:45:32Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.308,"p_room":0.35,"age_days":19,"expected_fill_days":6,"reasons":["conf:2","wave","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/medvet-veterinary-client-service-representative-6","json_url":"https://alion.io/job/medvet-veterinary-client-service-representative-6.json","meta":{"generated_at":"2026-10-21T09:11:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13008,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2063533},"rest":"https://alion.io/mcp/rest/get_company?id=2063533"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmedvet-veterinary-client-service-representative-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmedvet-veterinary-client-service-representative-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmedvet-veterinary-client-service-representative-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/medvet-veterinary-client-service-representative-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmedvet-veterinary-client-service-representative-6"}]}