{"id":1574868,"url":"https://alion.io/job/medvet-veterinary-client-service-representative-evenings","title":"Veterinary Client Service Representative - Evenings","company":{"id":2063533,"name":"MedVet","domain":"medvet.com","url":"https://alion.io/company/medvet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":6,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T09:30:28Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-18T16:34:53Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Description\nProposed work schedule; Wednesday-Saturday from 2pm-12am\nMedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.\nWe thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.\n We are looking for: Client Service Representative (CSR)\n\n Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.\nWhat you’ll do:\nGreet and check-in clients\nAnswer telephones and transfer calls\nEscort clients and their pets to exam rooms\nManage medical records, charts, reports and correspondence\nDiscuss payment options and process payments\nMaintain a neat and clean lobby\nWho you are:\n\nAbility to remain composed in stressful and emotional situations\nExcellent verbal and written communication skills\nExcellent client service skills and phone etiquette\nAttention to detail, self-motivated and the ability to work successfully as part of a team and autonomously\nSense of urgency within a fast-paced environment\nSome flexibility with work hours and able to work additional hours when necessary\nCritical thinking skills and ability to anticipate needs inter & intra-departmentally\nGeneral computer competency required including Microsoft Word and Excel\nPrevious experience in veterinary setting (preferred)\nPerks and Benefits include: \nStrong career growth and personal development opportunities \nComprehensive Health Benefits \nVision and Dental \nHSA, FSA and Independent Care Spending \n401k with Employer Match \nPaid Time Off (PTO) \nShift Differentials and On-call Pay \nUniform Allowance \nEmployee Pet Discounts and Pet Insurance \nElective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability \nContinuing Education Opportunities and Assistance Program \nCome as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.\nMedVet does not accept unsolicited resumes from third-party recruiters.","description_format":"text","description_chars":2918,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine","Farming & Agriculture"],"lifecycle":[{"event":"open","at":"2026-10-01T09:30:28Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.263,"p_room":0.35,"age_days":15,"expected_fill_days":6,"reasons":["conf:1","win:tail","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/medvet-veterinary-client-service-representative-evenings","json_url":"https://alion.io/job/medvet-veterinary-client-service-representative-evenings.json","meta":{"generated_at":"2026-10-18T18:56:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23328,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2063533},"rest":"https://alion.io/mcp/rest/get_company?id=2063533"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmedvet-veterinary-client-service-representative-evenings"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmedvet-veterinary-client-service-representative-evenings"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmedvet-veterinary-client-service-representative-evenings"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/medvet-veterinary-client-service-representative-evenings\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmedvet-veterinary-client-service-representative-evenings"}]}