{"id":322970,"url":"https://alion.io/job/meesho-cluster-head-security-investigation-2","title":"Cluster Head ( Security & Investigation)","company":{"id":418,"name":"Meesho","domain":"meesho.com","url":"https://alion.io/company/meesho","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":74,"open_postings":44,"ghost_share":0.341,"stale_share":0,"repost_share":0.023,"time_to_fill_p50_days":64,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Surat, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":18000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":25},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-09T11:09:29Z","employer_posted_date":"2026-07-09","last_verified_at":"2026-11-11T23:25:39Z","board_verified":true,"closed_at":null,"days_open":125,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":124},"description":"About the Team\nBeing part of Meesho's Fulfillment and Experience (F&E) team, will zip you to the cockpit of our\never-burgeoning rocketship. And, you’ll shape the experience of Bharat’s next billion e-commerce users.\nWe’re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We\ncome with diverse skill sets and responsibilities ranging from running operations/support to managing\nthe supply chain, and maintaining analytics.\nAt Meesho, we’re trying to do what's never been done before - herald e-commerce into the tier-2, tier-3\ncities of India. Our team’s role in this ambitious mission is to reimagine logistics from the ground up\ncompletely. This means a host of \"zero-to-one\" projects (takers, anyone?) to build a supply chain that\nreimagines e-commerce, not just in India but globally.\nWe focus on personal growth and fun at work just as much as we do on working hard. That is why, we\nhave regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and\nrecognitions\nAbout the Role\nAs a Cluster Head - Security and Investigations at Meesho, you’ll run a Regional org focused on reducing\nSecurity incidents and identifying, reducing and resolving malicious losses and frauds on the ground.\nYou’ll achieve it by forging strong collaborations with the Business and Operations teams, Operations\npartners and Sellers alike.\nYou’ll work closely with the mentioned teams in order to serve our users better. To this end, you’ll also\nlead key initiatives, audits, formulating and implementing SOPs and deliver impactful projects to cater to\nsecurity and loss prevention needs for the organization.\nYour guiding question in this role will be “How can we build an efficient, fraud-free, high on ownership\nand integrity supply chain, while keeping customer experience at max”. You’ll answer this question every\nday through owning the Security and Investigations charter for the Fulfillment and Experience, and\nMeesho at large.\nWhat You Will Do\nDevelop and Lead the Cluster Security and Investigations Charter for a Region comprising\nmultiple states.\nCoordinate with stakeholders from Operations and Central Control tower, Legal, Trust & Safety\nand other relevant teams to design short and long-term security, loss and fraud identification\nand prevention strategies.\nPartner with Cluster and Area operations teams to mitigate risk of theft, fraud and other high\nimpact incidents.\nPerforming risk assessment of site & operation model and frame mitigation measures.\nRegularly do security analysis, and work with Central teams for setting the right SOPs across\nnodes.\nConduct regular security and process audits on the ground based on central data inputs\nClose the audit exercise by ensuring corrective measures and action on the identified\nstakeholders (employees/delivery personnel/sellers/ops vendors).\nCreate Org and liaisoning muscle to intervene in case of ops disruptions and untoward incidents\nhappening in different parts of the region.\nWhat You Will Need\n8-12 years of work experience with substantial experience in managing a geographically\ndispersed security, investigations and loss prevention team, with KRs around detection and\nprevention of security and loss incidents.\nExperience in Physical security operations and Investigations, preferably in E-commerce,\nFulfillment, 3P Logistics, Supply chain, Operations, or relevant security experience in similar high\ngrowth tech startups.\nOutstanding organizational skills.\nSuperior problem-solving and incident and case management skills.\nExperience in team building, managing, and coaching will be a plus.\nKnowledge & experience of laws applying to police & legal action and the judicial process.\nAbility to travel, sometimes at a short 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