{"id":115280,"url":"https://alion.io/job/meesho-senior-manager-user-experience-fe","title":"Senior Manager - User Experience : F&E","company":{"id":418,"name":"Meesho","domain":"meesho.com","url":"https://alion.io/company/meesho","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":88,"open_postings":45,"ghost_share":0,"stale_share":0.267,"repost_share":0,"time_to_fill_p50_days":112,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":60000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1735},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-17T05:19:50Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-09-25T20:36:05Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":38},"description":"About the Team\nYou will join the Fulfilment and Experience (F&E) team at Meesho. F&E is the operational and technological backbone powering India’s most cost-efficient, reliable, and scalable e-commerce network, serving 100M+ monthly active users.\nFrom disintermediating traditional logistics through Valmo (Meesho’s unbundled micro-entrepreneur supply platform) to driving zero-commission seller enablement and real-time speed platforms, F&E operates at the intersection of deep systems thinking, network engineering, and structural innovation. We solve industry-defining supply chain problems at a scale that few companies globally can match.\nAbout the Role\nThis role offers a direct mandate to reshape a function that touches every single Meesho order, with full autonomy over team structure, roadmap, and how you solve the problem. It also gives you a seat at the table with senior leadership on one of Meesho's most visible 2-year bets, while allowing you to work at the intersection of scale (India's largest value e-commerce platform) and zero-to-one building.\nWhat You Will Do\nOrder-to-delivery experience - speed, reliability, and predictability of the fulfillment promise\nPost-order experience - returns, refunds, and how fast/painlessly they resolve\n\nCustomer support - treating support volume as a signal to fix root causes, not just a queue to clear\n\nThe fast delivery network bet - reimagining what \"fast\" means for value e-commerce, and what infrastructure/network changes get us there\n\nA team of 10-15 - you'll build, coach, and scale a pod of builders (not just managers)\n\nWhat You Will Need\nB.Tech/MBA from a premium institute preferred\n\n5-8 years overall experience; 2+ years in management consulting, strategy & ops, or a startup/tech environment (e-commerce or logistics preferred)\n\nProven experience leading teams (min. 3 years managerial experience)\n\nStrong analytical and structured problem-solving skills\n\nHigh ownership, strong bias for action, comfortable with ambiguity\n\nExcellent stakeholder management - you'll work closely with Product, Ops, 3PLs, and Meesho leadership\n\nDemonstrated founder/past-founder experience, or a track record of shipping 10x/zero-to-one bets in a past role.","description_format":"text","description_chars":2214,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Marketplaces","Social Commerce"],"lifecycle":[{"event":"open","at":"2026-08-17T05:19:50Z"},{"event":"open","at":"2026-09-05T16:41:54Z"}],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.81,"p_room":1,"age_days":39,"expected_fill_days":112,"reasons":["conf:0","win:early"],"computed_at":"2026-09-25T05:45:01Z"},"pay":null,"html_url":"https://alion.io/job/meesho-senior-manager-user-experience-fe","json_url":"https://alion.io/job/meesho-senior-manager-user-experience-fe.json","meta":{"generated_at":"2026-09-26T00:36:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":552,"day_limit":5000,"remaining_today":4448,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}