Technical Business Analyst (Network)

Your Role

As a Technical Business Analyst, you'll be a vital link within one of our Network Automation teams, bridging the gap between business needs and technical solutions. You'll translate functional requirements from stakeholders into clear, actionable technical specifications for engineers. Your core responsibilities include in-depth requirements analysis, process documentation, and effectively communicating complex findings to both technical and non-technical audiences.

We're looking for an analytical thinker who excels at eliciting detailed problem statements, defining clear acceptance criteria with the QA team, and fostering seamless communication across the entire development lifecycle.

What You’ll Be Doing

• Leading discovery sessions with stakeholders to capture and document service automation and system requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.
• Visualising complex concepts through technical designs, service orchestration workflows, system requirements, and business processes to facilitate clear understanding and alignment on business outcomes.
• Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams.
• Owning and prioritising the team's backlog of user stories.
• Collaborating closely with engineers to ensure precise communication and refinement of product requirements.
• Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams.
• Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams

What We Are Looking For

• 5+ years of dedicated experience in Business Analysis or a closely related technical role.
• Proven expertise in collaborating with stakeholders to define, validate, and secure agreement on effective solutions.
• Exceptional ability to produce clear, concise, and comprehensive documentation.
• Translating complex technical concepts into understandable terms for both technical and non-technical audiences.
• Robust analytical and conceptual thinking skills essential for dissecting intricate business problems.
• Superior planning, organisational, and time management capabilities to effectively prioritise and manage multiple initiatives.
• Solid understanding and demonstrable experience applying Agile principles within software development teams.
• Practical experience with APIs, web services, and web-based software projects.
• Understanding of networking concepts is highly beneficial.

What We Offer

• Flexible working environment - a remote-first culture with coworking options available
• Generous leave plans - including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program
• Health and wellness support - through a wellness allowance and employee wellbeing initiatives
• Comprehensive learning support - generous study and training allowance plus paid study leave
• Creative, modern workspaces - designed to inspire when you're not working remotely
• Motivated, inclusive team - work alongside industry experts and fresh talent
• Recognition programs - celebrate achievements with our Legend and Kudos awards
• For U.S. employees - access to medical, dental, and vision insurance, plus a 401(k) plan