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Location
Remote/Hybrid (Jakarta, Indonesia)
Seniority
Middle · 3+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Mekari is Indonesia's largest business software as a service company with products across finance and human resources. Its brands include Jurnal accounting, Talenta payroll, Qontak customer engagement and Klikpajak tax filing. The company serves tens of thousands of Indonesian businesses.

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions-including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to#ElevateThroughImpact and raise Indonesia's software standard.

Job Description:

The AI/Data Builder is an AI-native Builder who owns AI, ML, LLM, data, and non-deterministic system quality. This role expects to stay close to users and ships end-to-end, user-accessible AI/data products, features, modules, workflows, services, and decision-support capabilities. What sets this role apart is deeper accountability for the quality of probabilistic behavior, data quality, model behavior, evaluation systems, AI trust, guardrails, and continuous improvement. The mission: build, ship, measure, and improve AI/data capabilities that are useful, safe, trusted, measurable, and valuable for users.

  • User & product alignment. Stay close to workflows, feedback, and production behavior to define what "good vs. unacceptable" AI behavior looks like for the use case.
  • Build & ship. Develop AI services, ML models, LLM workflows, RAG systems, data pipelines, and model integrations as real product capabilities (not just experiments).
  • Configure & construct. Own prompts, retrieval logic, model configs, orchestration flows, and data transformations.
  • Validate quality. Test behavior through eval sets, golden datasets, scenario/adversarial tests, regression evals, and human review.
  • Manage risk. Handle grounding, hallucination, bias, privacy, latency, cost, and drift concerns.
  • Release responsibly. Ship with guardrails, fallbacks, monitoring, and human-in-the-loop controls.
  • Iterate. Continuously improve prompts, models, and pipelines based on real usage data.
  • Cross-functional collaboration. Partner with Platform Builders (deployment, agent tuning) and Product Builders (user value, trust boundaries, release readiness).

Requirements:

  • 2 - 3+ years in full-stack engineering or applied software development using AI/data use cases.
  • Experience with AI, ML, LLM, RAG, data, analytics, and intelligent product systems.
  • Proficiency in prompt, context, retrieval, model, orchestration, and data-system design.
  • Experience with data pipelines, data quality, freshness, lineage, completeness, and correctness.
  • Demonstrated ability with evaluation design, golden datasets, regression evals, scenario tests, and human review.
  • Working knowledge of grounding, hallucination control, refusal behavior, guardrails, safety, and trust.
  • Experience monitoring for drift, quality degradation, latency, cost, user feedback, and production behavior.
  • Track record shipping AI/data-powered products, features, modules, workflows, services, or decision-support capabilities.
  • Preferred Traits
    • Experience collaborating with Platform Builders on agentic build workflows, especially agent tuning, evaluation, and improvement.
    • Comfort defining risk tolerances and behavior standards for non-deterministic systems (i.e., systems where output varies based on models, prompts, retrieval, data, context, or user input, and can't be verified by exact-output tests alone).
  • Mindset
    • A builder who takes deep ownership of AI/data behavior quality - someone who treats evaluation, monitoring, and continuous improvement as core parts of shipping, not afterthoughts, and who partners naturally with Product and Platform counterparts (this role isn't research-only, model-only, or analytics-only - it's about shipping real AI/data-powered capability and managing its quality in production).

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at bit.ly/FAQMekariHiringENG or bit.ly/FAQMekariHiringINA to find the answers to commonly asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!

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