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Customer Experience Manager

Melanie Lyne • Apparel & Fashion Brands • Doctoral Degree (PhD) • 6 days ago
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Salary
≈ $34k – $72k per year (Estimated)
Location
In office (Nepean)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 8, 2026.

Overview
Company
Impact
Profile match

Melanie Lyne

Melanie Lyne is a Canadian women's fashion brand designed in Montreal since 1984, selling dresses, tops, pants, knitwear and accessories, including designer labels, through its own boutiques and online store. It belongs to Laura Canada, the family-run group that also operates the Laura brand, with the two brands sold in more than 140 locations and two online stores across Canada. Through the shared Laura Canada careers board it hires store managers, assistant managers, customer experience leads, sales associates and service coordinators, plus head office staff in buying, category management, inventory and warehouse operations.
melanielyne.com • HQ: Montreal, Canada • Apparel & Fashion Brands • 1001-5000 employees • Est. 1984

 

How will you support the team?

As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun, energetic and enjoyable store environment.

Act as a stylist to build a personalized wardrobe to the customer.

Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends. 

Monitor sales targets frequently and take the required actions to influence results.

Support the Store Manager in team management and merchandising to achieve sales goals.

Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have:

Contagious passion for fashion and customer service

A minimum of 3 years of experience in a store management, sales and customer service position

Demonstrate initiative on an on-going basis.

Strong team building skills

Benefits:

Employee discount in store

Dynamic and passionate team

Career development and advancement program

Supportive management team and good work/life balance

 

Don't miss this opportunity to join an exceptional team!

 

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