{"id":2511170,"url":"https://alion.io/job/melanielyne-service-coordinator-6","title":"Service Coordinator","company":{"id":3813575,"name":"Melanie Lyne","domain":"melanielyne.com","url":"https://alion.io/company/melanielyne-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Regina, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":60000,"period":"year","method":"role_country_seniority_unknown","sample_n":1015},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T06:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T17:17:18Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Service Coordinator\nReports to: Store Manager\nDepartment: Operations\n\nRole Summary\nThe Laura Canada Service Coordinator assists with the management of merchandise in every way, including receiving, visual merchandising, window display, markdowns, cash desk and preparing outgoing merchandise. Provides exemplary service to all customers. \nCritical Functions\n\n1. Customer Service\nProvides exemplary customer service at cash desk (stop, drop and serve when a client needs assistance, manage line-up, acknowledge clients in line, fold and handle merchandise with care, thank the client, walk around counter to hand the purchase to client).\nCaptures all relevant customer information including emails and enter them into the CRM (Customer Relations Management) system. \nPromotes effectively the loyalty program to all customers.\nPromotes and executes Ship to Home.\nHandles customer issues/questions related to returns, Ship to Home or exchanges in a professional and positive manner.\n\n2. Merchandise and Visual Presentation\nUnpacks and accurately verifies all incoming merchandise, steaming where necessary and removing excess tags in a timely manner.\nPlaces goods on sales floor in accordance with visual merchandising directives.\nAssists management by changing product placement within store to ensure colour and product stories are coherent, especially as new goods are received regularly and older goods are sold. \nCompletes markdowns and prepares outgoing merchandise quickly and accurately.\nAssists management by installing marketing signage throughout store, read emails and takes action.\nDresses window mannequins adhering to visual standards, including any mandatory directives that may be issued.\nIs responsible in maintaining the cash desk clean and organized.\n\n3. P.O.S. System\nExecutes all P.O.S. procedures accurately and efficiently (i.e. refunds, transfers, Ship to Home, etc.).\nControls all cash handling and adheres to LP policies and procedures (i.e. float counts, deposits, etc.).\nPlaces a sense of urgency in executing administrative requirements as directed (i.e. extracting communications received via email, Ship to Home, supply orders, etc.).\n\nAdditional Responsibilities\nEnsures Health and Safety standards are met at all times (i.e. backroom clear and free of garbage, exit doors not blocked, hangers stored safely).\nMaintains housekeeping standards.\nSupports store initiatives as directed.\nEnsures all visual elements (when not in use) are properly stored in a designated area in the backroom only, discarding old banners and signage as per Marketing directive.\nAdheres to all new and existing Company policies and procedures (i.e. Dress Code, Loss Prevention, Health & Safety and Human Resources).\n\nRequirements\nExperience in a retail environment preferred\nStrong visual merchandising intuition\nSense of urgency\nCompletes tasks quickly.\nBasic computer skills\nExcellent communication and interpersonal skills\nConducts oneself in a professional manner.\nOpen to feedback and implements change in a timely manner.\nDemonstrates initiative on an ongoing basis.\nAttention to detail\nPositive attitude and confident\nPassion to keep learning, growing and adapting\n\nWorking Conditions and Environment\nFlexible to the hours of the business\nMinimum of 3 shifts per week (minimum 3-hour shift)\nParticipates in inventory twice per year, all training sessions and staff meetings.\nWorks in a standing/walking position.\nLifts approximately 20-50 lbs of product/boxes.\nUses ladder as required.","description_format":"text","description_chars":3499,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-14T08:57:32Z"}],"visa":[],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.741,"p_room":0.9,"age_days":19,"expected_fill_days":32,"reasons":["conf:2","wave","win:mid"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/melanielyne-service-coordinator-6","json_url":"https://alion.io/job/melanielyne-service-coordinator-6.json","meta":{"generated_at":"2026-10-21T20:10:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28742,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3813575},"rest":"https://alion.io/mcp/rest/get_company?id=3813575"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmelanielyne-service-coordinator-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmelanielyne-service-coordinator-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmelanielyne-service-coordinator-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/melanielyne-service-coordinator-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmelanielyne-service-coordinator-6"}]}