{"id":3674827,"url":"https://alion.io/job/melco-resorts-entertainment-supervisor-security-control-room","title":"Supervisor, Security Control Room","company":{"id":2462159,"name":"Melco Resorts & Entertainment","domain":"melco-resorts.com","url":"https://alion.io/company/melco-resorts","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":14,"ghost_share":0,"stale_share":0.143,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Limassol, Cyprus"],"countries":["CY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T10:29:01Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-04T21:06:03Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"REQ12708 Supervisor, Security Control Room (Open)POSITION SUMMARY:\nReporting to Manager, Security Systems, the Supervisor, Security Control Room is responsible for monitoring all non-gaming related operational functions of the security department and other areas to ensure a safe, secure and comfortable environment within property is maintained.\nPRIMARY RESPONSIBILITIES:\nObserves and monitors persons on premises using CCTV camera system, respond to persons behaving suspiciously or unlawfully and report security breaches\nAllocates resources and tasks by responding, in a timely manner, to telephone/radio requests, monitoring progression/completion of tasks, recording and logging of all relevant information\nAcknowledges, responds and records all alarms within appropriate time frame\nMaintains Security Access System\nMonitors and coordinates communications during emergencies\nMaintains and monitors radios and equipment\nProvides assistance and information to security operations\nAssists in training of new Control Room Officers\nPerforms additional tasks as required including the functions of a Security, Staff Entry and Loading Dock Officer\nPerforms administrative tasks including reports and compilation of statistics\nAdheres to and exhibit pro-active leadership in accordance with MELCO's Health and Safety policy by assuming responsibility and accountability for the health and safety of employees and for the working environment\nAdheres to and exhibits pro-active leadership in accordance with all established policies and procedures within the department and company\nAdheres to and exhibits pro-active leadership in accordance with MELCO's Equal Opportunity and Diversity policies by assuming responsibility for ensuring the workplace is free of unacceptable workplace behaviour, and a workplace culture of equity and diversity is fostered\nAdheres to MELCO’s health and safety requirements\nActively participates in health and safety activities to ensure that workplace hazards are minimized and the health and safety of all employees is valued\nMonitors Retailers and Hotel environs as directed\nAdheres to all company policies and procedures\nReports accidents, injuries and unsafe work conditions to superiors and relevant departments\nPerforms other reasonable job duties as assigned by superiors from time to time\nKEY PERFORMANCE INDICATORS:\nAchievement of KPO’s and implementation of strategies as identified in the Business Plan\nDepartment and company policies and procedures are adhered to\nPerformance and succession criteria are met\nCollection, recording, analyzing and reporting information\nPlanning and organizing activities\nCCTV monitoring of Retailers and Hotel\nCompletion of tasks in a timely manner\nQUALIFICATIONS:\nExperience\nMinimum of 2 year with Casino Security experience\nVerbal Greek and English is essential\nCompetent use of Microsoft Suite of products and keyboard skills\nExperience with security access control systems\nExperience with Photo ID applications favourable\nEducation\nHigh School Graduate\nSecurity Certifications will be considered as an advantage\nSkills / Competencies\nHigh level of integrity\nAbility to demonstrate discretion and confidentiality\nGood organisational skills\nCapacity to withstand shift work and rotating shifts\nGreek and English language - 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